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An hands on-oriented person who approaches his environment extroverted. Feels comfortable in a leadership position. With a sharp focus on objectives, ensure that a team works together to achieve common goals.
Goes through life with a good dose of common sense, which helps to act efficiently and solve problems quickly.
Critical for myself and for others. Respect and honesty are one of the most important pillars.
Food & Beverage Manager
Radisson Blu Bruges - Bruges, BelgiumF&B otherJuly 2018 - Now · 7 months
Managing Owner Restaurant
A'DeVi - Lokeren, BelgiumF&B serviceFebruary 2014 - February 2017 · 3 years and 1 month
As a managing restaurant owner I acquired management skills and experience in both front and back of the house. Oversee the dining room, supervise the staff, balance seating capacity and make sure customers have pleasant dining experiences. Back of the house management, hire qualified staff, set work schedules for the wait staff and cooks, oversee food prep and make sure to comply with health and safety restaurant regulations, maintaining the restaurant’s revenue, profitability and quality goals. Regularly review product quality and research new vendors, Estimate future needs for goods, kitchen utensils and cleaning products
Sales & Event Manager
MSC Cruises - Brussels, BelgiumSales & MarketingOctober 2010 - January 2014 · 3 years and 4 months
Achieve growth and hit sales targets by developing B2B partnerships in the travel industry. By implement a strategic business plan, understanding their needs and strong presence; awareness of new products and competition status. Sales and product trainings to travel professionals, product presentations for B2B/B2C. Accompany and organizing educational tours and ship visits for clients abroad. Participating in fairs B2B/B2C.
Sales Representative / Destination Expert
TUI - Marbella, SpainAdministration & GeneralJanuary 2008 - October 2010 · 2 years and 10 months
Responsible for looking after groups of clients on package holidays at resorts. As the public face of the tour operator, the task was to create an excellent first impression and continue to provide outstanding service to the duration of their stay. The role involved holding welcome meetings, handling complaints and resolving problems as they arise. The sales of resort excursions and additional services, like car hire was very important and challenged me every day to improve sales. Destinations: Andalousia, Lanzarote, Rhodos, Thessaloniki, Crete
Ter Groene Poorte - Bruges, BelgiumSeptember 2005 - September 2006
The Butler training prepares and coaches dedicated individuals in order to become professionals in house management and etiquette. Ter Groene Poorte trains skilled professionals who meet and exceed the demands of the modern international household.
OlVi GhentSeptember 2003 - June 2005
DutchNative or fluent100%
EnglishNative or fluent100%
- Common sense
- Customer friendly
- Guest oriented
- Honesty and loyalty
- Strong hospitality
- Work efficiently