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About me
SKILLS
Customer Service
Open-minded
Empathy
Time Management
Problem-solving
Experience
7 years and 3 months
-
Front Desk Agent
Hotel Fira Congress - L'Hospitalet de Llobregat, Spain
ReceptionJuly 2021 - Now · 2 years and 9 months -
Marketing Department Internship
CETT-UB - Spain
MarketingJanuary 2019 - Now · 5 years and 3 months -
Reservations Department Internship
ALMANAC BARCELONA | WSF - Barcelona, Spain
ReservationsJanuary 2018 - Now · 6 years and 3 months -
Front Desk Agent Internship
CHIC & BASIC LEMON
ReceptionJanuary 2018 - Now · 6 years and 3 months -
Pool Assistant Internship
HOTEL ARTS BARCELONA - Barcelona, Spain
OtherJanuary 2017 - Now · 7 years and 3 months -
Summer Concierge Internship
HOTEL ARTS BARCELONA - Barcelona, Spain
ConciergeJanuary 2017 - Now · 7 years and 3 months -
Marketing Intern
CETT-UB Tourism / Hospitality / Gastronomy - Educational & Research - Barcelona, Spain
MarketingApril 2019 - June 2019 · 3 monthsCollaboration project in partnership with CETT-UB x ESADE
-
Reservations Agent Trainee
Almanac Barcelona - Barcelona, Spain
ReservationsJune 2018 - August 2018 · 3 months -
Front Desk Agent
Chic&Basic - Barcelona, Spain
ReceptionJanuary 2018 - April 2018 · 4 months -
Summer Concierge Trainee
Hotel Arts Barcelona - Barcelona, Spain
ConciergeJune 2017 - September 2017 · 4 months -
Pool Attendant Trainee
Hotel Arts Barcelona - Barcelona, Spain
HousekeepingApril 2017 - April 2017 · 1 month
Education
-
Event Management Master's Degree
CETT-UB Tourism / Hospitality / Gastronomy - Educational & Research - Barcelona, Spain
October 2020 - July 2021 -
Erasmus+
Haaga-Helia University of Applied Sciences I Porvoo (Finland)
August 2019 - December 2019 -
Hospitality Degree
CETT-UB Tourism / Hospitality / Gastronomy - Educational & Research - Barcelona, Spain
September 2016 - July 2020
Languages
3 languages
-
English
Native or fluent
-
Spanish
Native or fluent
-
Catalan
Native or fluent
Personal information
Nationalities
-
Spanish
Date of birth
April 26th 1998
Driving License
Yes
Skills
16 skills
- Attentive to detail
- Customer Focused
- Experience in 5* hotels
- Fast leaner
- Hard Worker
- Microsoft PowerPoint
- Microsoft Word
- Micros System
- Motivated
- Opera PMS
- Proactive attitude
- Punctual and Reliable
- Responsible
- Sociable
- Structured and Organized
- Teamworker
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