Ning YEH

Ning YEH

Coordinator at InterContinental Bora Bora Le Moana Resort
Lives in Puna'auia, French Polynesia
over 6 months ago

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Dynamic, Creative, Passionate, Enthusiastic, Flexible

Experience

  • Coordinator

    InterContinental Bora Bora Le Moana Resort - Puna'auia, French Polynesia

    Front Office concierge
    July 2018 - Now · 5 months

    1.Increasing hotel profits by selling various activities such as parasailing and helicopter tours. 2.Working closely with external companies in a professional manner to offer fantastic experiences to guests  Improve customers satisfaction and loyalty by exceeding their expectations. 3.Going above and beyond by accommodating special requests whenever possible. 4.Collaborating with all the departments for translations and check-in for Chinese guests. 5.Consulting guests about events, restaurants and attractions in Bora Bora.

  • Hostess

    THE GRAND HI LAI HOTEL - Kaohsiung City, Taiwan

    F&B service
    November 2015 - July 2016 · 9 months

    1.Provided outstanding guest service while displaying excellence in personal grooming and presentation. 2.Operated electronic cash register system to account for payment transactions. 3.Executed and delivered orders to guests.

  • Receptionist

    KINGDOM HOTEL - Kaohsiung City, Taiwan

    Front Office reception
    November 2013 - February 2015 · 1 year and 4 months

    1.Provided guests with a highly courteous and personable welcome and eparture. 2.Communicated information about the possible activities in the region. 3.Coordinated incoming calls to the appropriate department. 4.Demonstrated full knowledge of the services and facilities of the hotel.

Education

  • French department

    Wenzao Ursuline University of Languages - Kaohsiung City, Taiwan

    September 2014 - Now

  • Department of Hospitality and Tourism

    CHUNG SHAN INDUSTRIAL & COMMERCIAL SCHOOL - Kaohsiung City, Taiwan

    September 2012 - June 2016

Languages

  • Chinese
    Native or fluent
    100%
  • English
    Full professional
    80%
  • French
    Professional working
    60%

Skills

  • good in communication skills
  • Good in microsoft
  • good organizational skills
  • Helping skills
  • Opera PMS
  • self-motivate
  • Very creative
Following
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