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Strong customer service skills, including assessing customer needs, adhering to quality standards, evaluating customer satisfaction, and making the proper adjustments or corrections. Excellent active listening skills and ability to give my complete attention to patrons during busy times. Demonstrated service orientation; always looking for opportunities to serve patrons and assist other employees.Effective at multiple point of sale software systems.Patient and compassionate when serving patrons, making them feel at home at the establishment in which they are eating.?Solid background in organizing other wait staff and hosts, coordinating my responsibilities to ensure a smooth flow of service.
KYO Restaurant - Dubai, United Arab EmiratesCustomer ServiceApril 2018 - Now · 8 months
Commis de Rang
Sofitel Marrakech Palais impérial - Marrakesh, MoroccoCustomer ServiceJanuary 2017 - January 2018 · 1 year and 1 month
Gossip Italiano Restaurant - Marrakesh, MoroccoF&B serviceJune 2016 - August 2017 · 1 year and 3 months
Commis de rang
The Pearl - Marrakesh, MoroccoF&B serviceMarch 2015 - November 2015 · 10 months
Sheraton marrakech - Marrakesh, MoroccoF&B serviceJune 2013 - December 2013 · 7 months
Eden Andalou Aquapark - Marrakesh, MoroccoF&B serviceSeptember 2012 - April 2013 · 8 months
HACCAP Level 1
HACCP certification in Dubai - Dubai, United Arab EmiratesJanuary 2018 - March 2018
Specialized Institute of Applied Technology Hotel and Tourism2012 –2014 ‘Diploma - Marrakesh, MoroccoFebruary 2012 - March 2014
ArabicNative or fluent100%
- Strong customer service skills, including assessin