Other skills
Other skills
What makes me great is the fact that I am a highly self-motivated and dedicated individual. I love what I do and I put extra effort to achieve my goals and objectives. I have an eye for detail that makes me an excellent planner and organizer.
My leadership skills, strong communication and team-player skills are an added advantage.
I strive to be the best in all my life aspects.
Ability to interact and work with people from different backgrounds and cultures also make me a great person.
4 years and 5 months
Key responsibilities • Plan for Annual General Meetings and Meetings. • Plan and facilitate the Board Meetings. • Update and keep cash records. • Update the club members on their accounts. • Keep regular communication with the members. • Work closely with the chairman and the treasurer. Key achievements • Managed to execute successfully annual general meetings, board meetings and special meetings for the club. • Improved the communication system by creating social media groups for the Board members and the club members. • Supported the club’s investment strategies and followed up the implementations. • Presented new ideas to the Board members and were implemented. • Resolved and reconciled members accounts differences.
• Conduct an initial consultation with the bride and groom • Clarify expectations and establish a budget • Present a proposal • Identify vendors who will play a role in the wedding, including but not limited to, a florist, photographer, chair/table.tent suppliers, caterers, a band or DJ and a bartender • Create a planning schedule for the bride and groom • Visit and tour the reception venue • Coordinate transportation for guests • Create a computerized contact sheet of every single person who will play a role in the wedding day • Create a timeline for the wedding day and send vendors a copy of the final timeline • Make sure vendors have directions to the pre-ceremony, ceremony and reception location • Work with wedding officiator on the rehearsal day • Monitor activities on the wedding day to ensure that they proceed according to the timeline • Serve as a resource for the bride and groom • Expect the unexpected and be prepared to deal with it • Review invoices from the event
Responsibilities • Answer inbound calls as well as assist customers who have specific inquiries • Make outbound calls for marketing surveys • Build customer’s interest in the services and products offered by the company • Provide personalized customer service of the highest level • Update the existing databases with changes and the status of each customer/prospective customer • Follow up the calls of the client • Inform clients by explaining procedures, answering questions and providing information • Update job knowledge by studying new product descriptions, participating in coaching sessions trained by the Quality team Achievements • Attained success in meeting sales goals by up-selling products and services to existing customers and new customers over the phone • Managed to probe, troubleshoot and record data on IBOSS system for every call received • Developed multitasking skills • Acquired excellent verbal communication skills • Acquired flexibility skills • Able to adapt to a fas
Professionally handling incoming calls from the customers and log information on calls received and ensuring detailed and accurate records maintained at all times. Handling phone enquiries and assigning to respective consultant as per Rota of allocation and recording this on the phone book inquiries book. Calling hotels and properties to reconfirm clients booking as per their GWSA vouchers and reconfirming with the respective properties on booking details, recording the reconfirmations in the bookings call log book. Contacting clients on holiday at the coast hotels to check on their stay, to identify any issues and bring to the attention of Customer Service Manager and ensuring an up to date record of the clients report is input in the call log book. Updating vehicle safari chart as per confirmed safari allocation of vehicles and liaising with the Customer Service Transport Coordinator. Providing an up to date weekly service list with all the top files attached there in and circulate to the Customer Serv
2 languages
English
Native or fluent
French
Notions
Nationalities
Kenyan
12 skills
1 information shared
Other skills
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