Nomzamo Madalane

Student from International Tourism and Hospitality Management College
Lives in Bad Vöslau, Austria
over 6 months ago

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Experience

  • Assisstant Marketing and Events Planner

    Cape Town Hotel School - Cape Peninsula University of Technology (CPUT) - Cape Town, South Africa

    Sales & Marketing
    January 2016 - December 2016 · 12 months

    Guest Liaison, Planning of university functions, private and corporate events, Creating marketing posters and flyers, Corresponding with guests and complaints, Booking tables for lunch and dinner, Followed up on payments, drew up weekly & monthly event calendars, generated quotes and pro forma invoices, Continuous coaching of students in the restaurant and kept filling system including all guest information and paper work up to date. Be present for half of function to make sure things run smoothly.

  • F&B Supervisor intern

    Park Inn by Radisson - Foreshore, Cape Town, South Africa

    F&B service
    July 2015 - December 2015 · 6 months

    Arrive first on shift, allocate waiters to sections, draw up checklists for waiters, complete buffet setup, double check inclusive and non-inclusive rooms with front office, check guests into breakfast room, make sure all non-inclusive rooms pay for their breakfast, check buffet throughout service make sure it is always fully stocked, make sure all waiters complete their duties in both restaurants, make sure F&B amenities are sent to rooms before check-in time, cash up waiters, handover to next shift verbal or written depending on shift, report to manager if any issues during the day.

  • F&B Intern

    Hilton Hotel City Centre - Cape Town, South Africa

    F&B service
    December 2013 - May 2014 · 6 months

    At the breakfast restaurant had to brew coffee for guests, clear tables and reset tables for turnover service, take special orders and follow up on them, fill up buffet items that had depleted, clean tables and setup for lunch and serve al a carte lunch or buffet. At the Indian restaurant had to setup, collect crockery and cutlery, fill up condiments and mix mocktails before service, serve guests and cleanup when done. At the executive lounge, setup drinks station with complimentary hard liquor, beers, ciders and wine, setup mini snack buffet and keep refilling. Take guests complaints and forward to manager and respond.

  • Cashier

    Mc Donald's - Ottery, Cape Town, South Africa

    F&B other
    November 2012 - June 2013 · 8 months

    Be on time for shift, setup mc café cakes and coffee station, setup cashier station with all condiments and essentials for shift, count float and setup drawer, ring up orders and follow up on them in set time, when shift is complete cleanup station, cash up drawer and drop all cash in safe. At drive thru also include the washing of dishes and support the front shift manager with orders.

Education

Languages

  • English
    Full professional
    80%
  • Zulu
    Limited working
    40%
  • Afrikaans
    Limited working
    40%
  • German
    Notions
    20%

Skills

  • A team player
  • Coaching
  • Computer
  • Easy learner
  • Event planning
  • Good communicator
  • Good people skills
  • Micros
  • Strong leadership
  • Use opera
Following
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