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About me
My name is kadek Nopa Ardiana, I was born in bali and graduated in Hospitality Industry for D1 program. I was working in hospitality industry for 7 years and most of the time I have been working as Butler. I love my job and to the best for company and myself
Experience
9 years and 7 months
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personal assistant
Confidential - Dubai, United Arab Emirates
Secretary / Executive AssistantMay 2018 - Now · 5 years and 11 months -
Head Butler
Hotel Indigo, IHG Hotels - Denpasar, Indonesia
Guest RelationsNovember 2017 - Now · 6 years and 5 months- Check the villa before guest arrival as per guest booking package, escort the guest to the villa upon check in, arrange all guests preferences, handle private dinner, inspect the villa during make up service & turn down service, handle guest complaint in professional way, give some training to the junior butler’s, packing and unpacking service, shoeshine service, handle room service, work closely with all dept.
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Butler
The Double Six Luxury Hotel Seminyak - Denpasar, Indonesia
Guest RelationsOctober 2013 - February 2016 · 2 years and 5 months- Assisted guest packing and un packing service. Take care of guest laundry and delivery back to the suite. Shoeshine service. Ironing service. Served welcome drink and farewell cocktail inside the suite. Explain suite features and hotel area. Set up special guest amenities inside the suite. Coordinated housekeeping for makeup and turn down service. Assist guests to make some activities and suggesting. - Making daily report to the Butler manager regarding guest preference and add to the opera system - Maintained Stock of snacks, beverage and line items - Be Ready to be Dedicated Butler for VIP guest.
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Butler
Atlantic Bali Villa collection - Denpasar, Indonesia
Guest RelationsJanuary 2013 - September 2013 · 9 months- Preparing breakfast in every morning to the guest - Tidying and cleaning bathroom, living room, and bedroom, - Collecting, washing, ironing and returning guest laundry to the appropriate place - Handle guests request such as booking for restaurant and some activities
Education
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Diploma 1
Sekolah perhotelan Internasional (SPI) - Dubai, United Arab Emirates
June 2010 - July 2011Hospitality school
Languages
1 language
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English
Full professional
Personal information
Nationalities
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Indonesian
Skills
4 skills
- butler
- Guest relation
- Room Division
- Waitering
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