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About me
Hello everyone, my name is Nori and I am a new graduate in International Hotel Management student at ITHQ. I am passionate about hospitality and personalizing customer service. I love to work in team but I also work pretty well alone. I am an outgoing versatile person who love to be challanged and as well as trying new things. I am looking forward to be a Restaurant Manager in a company that reflect the same values as mine such as: loyalty, honesty, respect and recognition.
The element I am most passionate about in life is travelling. I visited yet 18 countries and I affectionate particularly learning about new cultures and languages. One of my main goal in life is to be able to speak at least five languages fluently and to have visited all continents. I also love to be outside and in nature.
Hospitality is made for me, and I am proud to be one of its ambassador!
Experience
8 years and 10 months
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Server
Institut de tourisme et d'hôtellerie du Québec - Montreal, Canada
F&B serviceApril 2017 - Now · 7 years -
Assistant Food & Beverage Manager
Sofitel - Montreal, Canada
F&B ManagementMarch 2018 - May 2018 · 4 months -
Banquet Server
La Maison Carrier Besson - Montreal, Canada
F&B serviceNovember 2015 - January 2018 · 2 years and 3 monthsSince my second year of study at ITHQ, i've been working as a Banquet server for La Maison Carrier Besson/Agnus Dei. The compagny allows me to well balance school and work since i'm working only on contracts. One thing I really love about this job is that I get to wear costumes and special make-up for different theme events. My job is to make clients happy and this way of working make it work. Here are few assignments that I enjoy doing while working at Agnus Dei : - Serving wine and amuse-bouche - Describing wine and food - Setting and resetting the reception room
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Server Assistant
le 357c - Montreal, Canada
F&B serviceMarch 2016 - August 2017 · 1 year and 7 months -
Rotating position (internship)
Institut de tourisme et d'hôtellerie du Québec - Montreal, Canada
OtherJune 2016 - March 2017 · 10 monthsAs my second Internship, I had the chance of doing it at l'ITHQ with a rotating position. This internship allowed me to try different positions such as housekeeper, switchboard operator and banquet server. While working at l'ITHQ, I had the chance to work with some awsome people from the industry as well as professionnals. Here are some tasks I liked to do while working at l'ITHQ: -Happily greeting guests -Answering phone and making fast reservations -Special banquet events -Describing wine and food -Properly cleaning rooms
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Hostess / Junior Server (internship)
The Rimrock Resort Hotel - Banff, Canada
Host/HostessJune 2015 - October 2015 · 5 monthsAs my first ever internship in the hospitality industry, I had the chance of going to Banff for 4 months, at the beautiful Rimrock Resort. This opportunity was an amazing experience for me and I had the chance to work as an hostess in a 4 diamants hotel for the first time. It gave me motivation to keep going higher in positions in the food and beverage departement. Within this internship, here are certain tasks I enjoyed doing : - Gladly greeting and walking the guests - Joyfully describing specials of the day and important informations - Rigorously setting and resetting the restaurant
Education
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B.A.A Concentration Hôtellerie/Restauration
UQAM - Montreal, Canada
September 2019 - July 2021 -
ASP Sommellerie
École des Métiers de la Restauration et du Tourisme de Montréal - Montreal, Canada
September 2018 - April 2019 -
WSET2 Awards in Wines and Spirits
Institut de tourisme et d'hôtellerie du Québec [ HSD ] - Montreal, Canada
March 2018 - April 2018 -
Gestion en Hôtellerie Internationale
Institut de tourisme et d'hôtellerie du Québec [ HSD ] - Montreal, Canada
September 2014 - May 2018
Languages
4 languages
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French
Native or fluent
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English
Full professional
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Italian
Notions
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Spanish
Notions
Personal information
Nationalities
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Canadian
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