Novica Živković

Novica Živković

Hotel Butler at Abaton Island Resort & Spa
Lives in Thessaloniki, Greece

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About me

As a committed and goal driven professional, my effort is to further grow and develop in an international hospitality environment. The diverse experience acquired over the past twelve years in various environments with a main focus on Food & Beverage, along with my personal characteristics including high adaptability, strong communication skills and great attention to details, add all together in making me a rapid learner with a strong will to achieve results and pose as an asset in any work team that I have been part of so far.

Experience

10 years and 10 months

  • Hotel Butler

    Abaton Island Resort & Spa - Crete Region, Greece

    Guest Relations
    June 2018 - November 2018 · 6 months

    - Managed five Villas and eight Suites of the Resort including one Royal Villa - Greeted guests when they arrive, getting them settled in their rooms and providing assistance regarding hotel facilities. - Assisted with any plans or arrangements the guest intended to make during their stay. - Had a thorough understanding of all spirits, wines and menus. - Assessed and restocked mini-bar with a daily amenities. - Provided: F&B service, valet service, concierge service. - Communicated with housekeeping to ensure rooms are cleaned at the most convenient time for guests. - Managed and designed private events and dining’s inside and outside of Villas and Suites.

  • Hotel Butler

    Santa Marina Resort & Villas - Oia, Greece

    Guest Relations
    July 2007 - October 2017 · 10 years and 4 months

    - Managed thirteen Villas of the Resort varying from two to six bedroom Villas, including two Presidential Villas. - Welcomed and Greeted guests staying in the Resort Villas and presenting Resort and Villa facilities. - Conducted daily inspections of the villas and coordinated all hotel departments involved being ensured that they are up to the resort standards. - Provided: F&B service, valet service, concierge service, shoe shine service, exclusive butler service on a 24 hour basis to VIP clients and Royal Families. - Organised and supervised private functions and pool parties at the Resort Villas for residents. - Kept up-to-date on all hotel policies on safety and hygiene.

  • Villas & VIP Executive position

    The Westin Costa Navarino - Pilos, Greece

    Front Office concierge
    June 2014 - October 2014 · 5 months

    - Managed 10 Villas of the Resort varying from 2 to 6 bedroom Villas, including 2 Presidential Villas. - Ensured that all procedures and responsibilities relating to Greeting/Arrival/Departure procedures were adhered to. - Fully informed of the Room Service and other outlets menu’s. - Supervised housekeeping on a daily basis, so they uphold to hotel standards. - Kept F&B departments informed about the guest allergies and food preferences. - Coordinated private functions at Resort Villas. - Followed all guest needs until they are completed to the total guest satisfaction - Updated the hotel software with guest preference, likes and dislikes - Up-sold hotel services and products

Education

  • Professional Butler & Household Manager

    SABA South African Butler Academy - Cape Town, South Africa

    October 2017 - January 2018

  • Bachelor Degree of “Business in Service”

    “Educons” University - Novi Sad, Serbia

    September 2013 - May 2015

  • Sport Management

    College of Sports and Health - Belgrade, Serbia

    September 2000 - May 2005

Languages

4 languages

  • Serbian

    Native or fluent

  • Croatian

    Native or fluent

  • English

    Full professional

  • Greek

    Limited working

Personal information

Nationalities

  • Serbian

  • Croatian

Work Permits

  • European Union

Date of birth

October 29th 1979

Driving License

Yes

Connections
Lemonia Makridou
Receptionist at Nikiti Comfort
Alexandros Gousios
Butler at Myconian collection
Leonidas Karapanagiotidis
Head Waiter at Sani Resort
View 5 connections
Following
Rosewood Hotel Group Radisson Blu Beach Resort Crete Conrad Bora Bora Nui
Conrad Bora Bora Nui
Vaitape, French Polynesia
Other members
View more
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