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looking to produce genuine long term sustainable direction oriented development
Ocean basket sea food restaurant - Pretoria, South AfricaF&B serviceJanuary 2014 - June 2017 · 3 years and 6 months
. Acknowledge and escort customers to their table and ensuring they are settled comfortably. ⦁ Presenting menus to customers while informing them of restaurant.s daily specials and explaining the preparation and cooking method as well as ingredients of various menu items ⦁ Accurate taking of food and beverages order by writing down or memorizing and entering into the computer ⦁ Offer wine selection, putting in proper wine glass and pour for customers ⦁ Taking food and beverages to tables in record time and ensuring customers are enjoying their meals and that they do not have any problem. ⦁ Presenting bill and processing payments promptly. ⦁ Performing other duties like brewing coffee and tea,decorating dishes prior to serving and that there is adequate tableware, linens, salt, sugars, pepper and other condiments and napkin on every counter. also performing other tasks assigned by superviser from time to time ⦁ staying alert of customers,s requests and quickly addressing them.
certificate in marketing
Harare Polytechnic - Harare, ZimbabweJanuary 2005 - November 2005
EnglishNative or fluent100%
- A good Team player
- Calm and efficient
- Good communicator
- Good customer service
got constant commendation for being hard working and going an extra mile to meet targets
-successfully implemented a customer loyalty program that increased traffic by 12% during months of promotion