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My name is Odelia Chipiso. I am 25 years old and I am very passionate about the Travel industry. Growing up i really loved to travel but because of my background i did not manage to do so. I then decided that when i grow up i want to work in an industry that enables me to constantly interact with travelers. I am looking forward to launch my career in the travel industry and finally make my wish come true.
Gava Family Restaurant - Harare Central, Harare, ZimbabweF&B serviceFebruary 2017 - August 2018 · 1 year and 7 months
My main responsibilities included Greeting customers and escorting them to their tables, Presenting menus and taking orders, Serving food and drinks and cleaning tables.
Customer Service Representative
Jet Department Stores - Harare, ZimbabweCustomer ServiceAugust 2012 - December 2014 · 2 years and 5 months
I worked as a customer Service representative, My main responsibilities included greeting customers as they entered the store, assisting them with their bags, helping them chose from a variety of products and answering customer questions,queries and complaints
IATA/UFTAA Travel and Tourism diploma
Speciss College - Harare, ZimbabweMarch 2018 - September 2018
Modules *Air fares and ticketing *Air transport essentials *Rail and land transport *Water transport Accommodation (Hotels) *Customer Service
Diploma in Tourism& Business Studies
Christian College of Southern Africa - Harare, ZimbabweJanuary 2013 - September 2014
Modules *Fundamentals of the hotel and catering industry *Characteristics of world destinations *Structure of Travel and Tourism *Tour Operations *Tourism Marketing and promotions *Accounting *Business Management and Administration
- Good customer service
- Good interpersonal skills
- Good organisational skill
- - Smart and hard worker