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Friendly and courteous front desk agent seeks employment with an upscale hotel. Focused on promoting customers satisfaction through exceptional service and maintaining outstanding hotel accommodations. Proficient in picking up new procedure and tasks quickly while elevating customer service standards. Adept at balancing multiple tasks with a friendly, courteous demeanor. Exceptional people skills.
Kharkiv national university of Karazin - Kharkiv, UkraineSeptember 2012 - July 2013
International Economical Relations and Tourism Master of Tourismology, tourismologist, excursologist
Khaarkiv national university of Karazin - Kharkiv, UkraineSeptember 2008 - July 2012
International Economical Relations and Tourism Bachelor of Tourism
UkrainianNative or fluent100%
RussianNative or fluent100%
- Creative and hardworking
- Great customer service
- Hospitality knowledge
- Outgoing and friendly
- Proactive & responsible
- Retail sales
- Stong team work
- Strong interpersonal skil