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About me
An eager beaver with more than 5 years of hospitality experience willing to go beyond what is required. Demonstrates particular strengths in following tasks through to completion. Approachable with leadership skills as well as abilities to motivate a team into high performance paying attention to details. Identifies and resolves problems quickly delivering a high level of guest service, acknowledged with relevant TripAdvisor feedbacks, and promoting their loyalty to the property.
Experience
6 years and 11 months
-
Front Office Manager
Hotel Elbflorenz - Dresden, Germany
ReceptionSeptember 2022 - Now · 1 year and 7 months -
Front Office Supervisor
Holiday Inn Dresden City South - Dresden, Germany
ReceptionNovember 2021 - August 2022 · 10 months -
Front Office Manager
Alila Villas Koh Russey - Krong Preah Sihanouk, Cambodia
ReceptionJanuary 2019 - July 2020 · 1 year and 7 months -
Assistant Front Office Manager
Diamonds La Gemma dell'Est, Zanzibar - Zanzibar Town, Tanzania
ReceptionJune 2018 - November 2019 · 1 year and 6 months -
Guest Relations Supervisor(Pre Opening Team - Jumeirah Al Naseem)
Madinat Jumeirah Resort - Jumeirah Group - Dubai, United Arab Emirates
Guest RelationsOctober 2016 - June 2018 · 1 year and 9 months -
Front Desk Agent
Radisson Blu - Kyiv, Ukraine
ReceptionFebruary 2016 - October 2016 · 9 months
Education
-
Masters
National University of Life and Environmental Sciences - Kiev, Ukraine
September 2014 - December 2015Lecturer of High School
Languages
4 languages
-
English
Native or fluent
-
Ukrainian
Native or fluent
-
Russian
Native or fluent
-
German
Professional working
Personal information
Nationalities
-
Ukrainian
Date of birth
October 24th 1992
Skills
5 skills
- Fidelio PMS
- Hotel Opera PMS System
- Microsoft Exel
- Microsoft Word
- Sales Force
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