Olha Butenko

Olha Butenko

Guest Relations Agent at Rixos The Palm Dubai
Lives in Dubai, United Arab Emirates

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About me

My name is Olga Butenko, I am twentyone years old. My nationality is Ukrainian, but I am living in Austria for five years. I successfully finished my studies at the International College of Hospitality and Management.
I have good communication skills and ability to work in the hotel business. I am fluent in Russian, Ukrainian, English and German. I can work with Russian and Ukrainian guests as well as with German , and another nationality people.

Experience

7 years and 10 months

  • Guest Relations Agent

    Rixos The Palm Dubai - Dubai, United Arab Emirates

    Guest Relations
    March 2019 - Now · 5 years and 2 months

  • Model

    „Fotografie.at-„Mieststudio“, - Vienna, Austria

    Other
    October 2018 - February 2019 · 5 months

    Foto Modeling

  • Event organaizer /F&B Assistant

    Italian Embassy, Belvedere Palace - Vienna, Austria

    F&B Management
    June 2016 - September 2017 · 1 year and 4 months

    • Offering food and drinks to the guests • Event service and organization • Provided excellent customer service at all times • Maintained a friendly manner and calm, positive demeanor when handling complaints

  • Catering – service assistant

    Kursalon - Bad Vöslau, Austria

    Event
    October 2015 - April 2016 · 7 months

    • Take orders from and serve food and beverages . • Perform consistent check-ins with patrons to ensure satisfaction and address complaints swiftly. • Answer questions about the menu and make recommendations when appropriate or requested. • Prepare appetizers, salads, and cold dishes. • Assist a team of hosts and hostesses by greeting, seating, and thanking customers. • Communicate with kitchen staff directly and via computers.

  • Assistant Head Housekeeper

    Motel One-Hotel Vienna Hauptbahn Hof - Vienna, Austria

    Housekeeping
    June 2015 - September 2015 · 4 months

    Checking rooms for cleanliness  Controlling work of housekeeping employees  Guest service  Maintained a friendly manner and calm, positive demeanor when handling complaints  Answer inquiries and provide information clearly and efficiently.  Answer calls, send additional services, and redirect incoming calls for guests.

Education

  • Executive Education

    Manipal University - Dubai, United Arab Emirates

    April 2019 - July 2019

    Digital Marketing

  • College Degree – Hospitality & Tourism Management

    ITM – International College of Tourism & Management - Semmering, Austria

    October 2014 - May 2016

    Hospitality & Tourism Management ITM College based in Bad Vöslau, Austria

Languages

4 languages

  • Ukrainian

    Native or fluent

  • Russian

    Native or fluent

  • English

    Full professional

  • German

    Professional working

Personal information

Nationalities

  • Ukrainian

Date of birth

June 04th 1997

Skills

10 skills

  • Able to Communicate effectively
  • Energetic and flexible
  • Enthusiastic Person
  • Fast learning
  • fast worker
  • Friendly & helpfull
  • German language
  • Good team work
  • Honest, punctual,
  • Open personality
Connections
Stefan Liebig
International Recruiter/ Executive Search/ CEE at backup jobs agency s.r.o.
Hermes Recruit
Cruise Ship Careers at Hermes Recruitment
Anna Ilutsa
Guest Relations Agent at Rixos Premium Dubai
View 10 connections
Following
Hotel Indigo Dubai Downtown
Hotel Indigo Dubai Downtown
Dubai, United Arab Emirates
InterContinental Hotels Group®
InterContinental Hotels Group®
Dubai Festival City, Dubai, United Arab Emirates
The Dorchester Hotel
The Dorchester Hotel
London, United Kingdom
Other members
Krishna Yadav
Dubai, United Arab Emirates
Hazem Elewa
Dubai, United Arab Emirates
Bahar Rustamova
Dubai, United Arab Emirates
Renu Raj Giree
Dubai, United Arab Emirates
Recep Zeren
Dubai, United Arab Emirates
View more
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