Oliver Li

Oliver Li

Volunteer at Google Local Guides
Lives in Zürich, Switzerland
over 6 months ago

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Experienced Sales Marketing Executive with a demonstrated history of working in the hospitality industry. Skilled in Food & Beverage, Event Planning, Microsoft Excel, Hospitality Management, and Customer Service. Strong marketing professional with a Bachelor's degree focused in Hospitality Administration/Management from BHMS Business & Hotel Management School.

Experience

  • Room Division Trainee

    Marriott Conferencem Center at the National Center for Employee Development - Norman, OK, United States

    Rooms division
    February 2018 - Now · 1 year and 1 month

  • Volunteer

    Google Local Guides - Block D, New Delhi, India

    Other
    July 2016 - Now · 2 years and 8 months

    Reached:Level 7

  • Project &Course Assitant

    Sing Kong Education Group - Hong Kong

    Sales & Marketing
    January 2017 - August 2017 · 8 months

  • Front Office Trainee

    Hotel Albana Weggis - Weggis, Switzerland

    Front Office reception
    August 2016 - February 2017 · 7 months

    -Demonstrated expertise in providing and ensuring high-quality guest relations -Hands-on experience in keep records of room availability and guests’ accounts manually and by means of computers -Adept at computing bills, collecting payments, and making change for guests -Extremely capable of answering inquiries related to hotel services, registration of guests, and shopping, dining, leisure, and travel directions

  • Food & Beverage Trainee

    B.H.M.S Restaurant - Lucerne, Switzerland

    F&B service
    October 2015 - November 2017 · 2 years and 2 months

    -Provided the customers with a pleasant dining experience and quality service. -Conducted final check of food items prior to serving customers to ensure quality maintenance. -Ensured the cleanliness of dining area and food items before serving

  • Server

    Pyeong Chang Korea BBQ Restaurant - Hong Kong

    F&B service
    May 2015 - October 2015 · 6 months

    -Greet customers and inquire for their preference -Provide menu and answer customers’ questions regarding menu items -A ttempt to up-sell deals and provide add-on information

  • Service Crew Member

    Burger King - Hong Kong

    F&B service
    January 2015 - May 2015 · 5 months

    -Acts with integrity, honesty, and knowledge that promote the culture and values of Buger King -Maintains a calm demeanor during periods of high volume to keep restaurant operating to standard and to set a positive example for the entire team.

Education

  • BA Degree Hospitality Management

    BHMS Business & Hotel Management School - Lucerne, Switzerland

    March 2016 - Now

    I am taking the second year of the BA Degree Hospitality Management,will start to do the internship in 08/2016 , and will graduate in 02/2018

  • Certificate in Emergency Management

    OPEN 2 STUDY with Massey University ,New Zealand - Lucerne, Switzerland

    March 2016 - Now

    This course is my extra learning after school, i will finish this in July.

  • Certificate in Chinese Languages and Culture

    OPEN 2 STUDY with South China University of Technology - Lucerne, Switzerland

    March 2016 - Now

    This course is my extra learning after school, i will finish this in July.

  • Diploma in Customer Service

    ALISON, Advance Learning Interactive Systems Online - Lucerne, Switzerland

    December 2015 - March 2016

    This is a online course which i have to learning and do the assignment online.

  • Diploma in Tourism Studies

    ALISON, Advance Learning Interactive Systems Online - Lucerne, Switzerland

    December 2015 - March 2016

    This is a online course which i have to learning and do the assignment online.

  • International Introductory Award in Conflict HandlingCity and Guilds of London Institute

    City and Guilds of London Institute - Hong Kong

    December 2015 - December 2015

    This course is last for 20 lessons 5 hours per lesson,i did it because i am interested in it and i believe that it is helpful to my future carrer.

  • Certificate in The Coaching Clinic Program

    Corporate Coach U - Hong Kong

    October 2015 - October 2015

    This course is last for 15 lessons 6 hours per lesson,i did it because i am interested in it and i believe that it is helpful to my future carrer.

  • Diploma in Hospitality Management

    Sing Kong Education, - Hong Kong

    December 2014 - July 2015

Languages

  • Chinese
    Native or fluent
    100%
  • Tagalog
    Native or fluent
    100%
  • English
    Full professional
    80%
  • German
    Limited working
    40%

Skills

  • Coaching
  • Conflict Resolution
  • E-marketing
  • Google Analytics
  • Google Drive
  • Internet and Email
  • Java
  • Microsoft Office
  • Photoshop
  • Running
  • Saxophone
Connections
Isaac Colmenar Planas
Student from Turisme i Direcció Hotelera / Universitat Autònoma de Barcelona (UAB)
Luiza Selisteanu
F&B Events Sales Specialist at Sheraton Dubai Creek Hotel & Towers at Marriott Hotels
Damaris Wangui Muchiri
Front Office Intern at The Broadmoor
View 671 connections
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