Oliver Weisser

Oliver Weisser

Junior Duty Manager at The Silo Hotel - The Royale Portfolio
Lives in Cape Town, South Africa
over 6 months ago

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I am a Swiss graduate from the Hotel and Restaurant Management School in Zurich and I am looking for a job opportunity in a unique leading hotel-restaurant business.

My motivation is to expand my experiences, and most of all, to grow as a person and enrich my working horizon in the worldwide gastronomy and hospitality industry.

I am aiming to complete the Online Specialization Program in Human Resoucre at the International Hotel School in Cape Town in the next year. Currently I am completing the first module in Supervision in the Hospitality Industry. For further information please visit https://www.hotelschool.co/our-courses/specialisations/human-resources-management-specialisation-package/

Experience

  • Junior Duty Manager

    The Silo Hotel - The Royale Portfolio - Cape Town, South Africa

    Rooms division
    October 2018 - Now · 3 months

    Ensuring management presence on the floors at all times, guests relations and interaction (check in, rooming, advising on activities etc.), ensuring smooth operations through interdepartmental communication and liaison , assisting in all departments when necessary and conducting site inspections. https://www.theroyalportfolio.com/the-silo/overview/

  • Guest Relations Trainee

    The Silo Hotel - The Royale Portfolio - Cape Town, South Africa

    Rooms division
    June 2018 - September 2018 · 4 months

    On the job training in all department (Housekeeping, Maintenance, Food and Beverage, Switchboard, Front Office, Guest Relation, Concierge, Porter/Doorman, Reservation, Marketing, Finance). Part of the training is completed with the Duty Manager, which includes managerial / supervisory duties that link all departments https://www.theroyalportfolio.com

  • Guest House Manager

    Guest House Saint Helena Bay - Cape Town, South Africa

    Management
    April 2018 - May 2018 · 2 months

    Supervising and supporting staff, keeping track of lodging inventory and cleanliness, maintaining records of incoming and outgoing guests, double-checking guest house maintenance work, and attending to guests' personal requests.

  • F&B Assistant

    Smith and de Luma - Zürich, Switzerland

    F&B service
    December 2017 - March 2018 · 4 months

    At Smith and de Luma, gourmets are treated to first-class wine and particularly flavorsome meat that has been matured by means of a special mold culture. I am lucky to be part of a young dynamic team and work for Smith and de Luma. I work temporarily as an allrounder (à la carte service or banquet). https://www.zuerich.com/en/visit/restaurants/smith-and-de-luma

  • Online Destribution Manager

    Swiss Quality Hotels Int. - Zürich, Switzerland

    Back Office
    January 2017 - November 2017 · 11 months

    Processing of reservation inquiries, correspondence with trade and end users, responsible for OTA's and GDS support, workshop participation https://www.swissqualityhotels.com

  • Guest Relation/ Front Office

    B2 Boutique Hotel & Spa - Zürich, Switzerland

    Front Office reception
    March 2016 - December 2016 · 11 months

    Guest care and dealing with complaints, room and package sales, daily report controlling, concierge responsibility http://www.b2boutiquehotels.com/en/hotel/

  • F&B Trainee

    Haute SA - Zürich, Switzerland

    F&B other
    February 2013 - December 2013 · 11 months

    Providing high standard à-la-carte-service as a Chef de Rang, preparing mise- en-place and assisting in the daily operations as a commis chef https://www.haute.ch

  • Marketing & Administration Intern

    Goldbach Group AG - Küsnacht, Switzerland

    Sales & Marketing
    August 2010 - August 2011 · 1 year and 1 month

    Maintaining sales presentations, creating analysis with evaluation tools, calculating sponsorship offers http://www.goldbachgroup.com/en-us

Education

  • AHLEI Supervision in the Hospitality Industry Short Online Course Certificate

    The International Hotel School - Cape Town City Centre, Cape Town, South Africa

    October 2018 - December 2018

    This 10 week online course is aimed at developing effective managerial skills essential to success in the hospitality industry. Topics include how to recruit, select, and train; increase productivity; control labour costs; communicate effectively; manage conflict and change; and use time management techniques. The importance of self-development to enable career progression is emphasised.

  • Advanced Federal Diploma in Hospitality Excellence (90 ECTS)

    Belvoirpark Hotelfachschule Zürich - Zürich, Switzerland

    January 2014 - December 2015

    Study fan: General Management, Finance, Marketing, Management & Leadership and Business and Law.

Languages

  • German
    Native or fluent
    100%
  • English
    Full professional
    80%
  • French
    Limited working
    40%

Skills

  • Abacus
  • Barista skill
  • beekeeper
  • CRS
  • Culinary
  • Education
  • English B2
  • Fidelio Suite 8
  • Front Office Concierge
  • Galileo GDS
  • Guest relation
  • HACCP Training
  • Handle complain guest
  • Hoxell
  • IDS
  • IT skills
  • Knowledge about wines
  • Knowledge in MS office
  • Micros PMS
  • Motivated and passionate
  • Opera PMS
  • Oracle
  • OTA
  • OTA Knowledge
  • Protel PMS
  • Social Media Marketing
  • Wine service
  • Wix
  • Wordpress

Other

  • Additional work experience

    tempSTAFF AG (Park Hyatt Zurich, Hotel Atlantis by Giardino, The
    Dolder Grand, Sonnenberg Restaurant, FRANZOLI Catering, Pfleiderer
    Catering and more), Catering/ Guest Relation

    Stoeckenweid-Catering, CateringSupervisor

    StarbucksSwitzerlandAG, Barista

Connections
Christopher Haselbach
European Recruitment Manager at SSTH Hotelfachschule Passugg
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