Olivia Christopher

Olivia Christopher

Hospitality Account Manager at Tink Labs
Lives in London, United Kingdom

Join Hosco and view Olivia's full profile, it's free !

As a Hosco member, you will:
  • Make yourself visible to thousands of companies in the hospitality industry'
  • Join a community of 180'000+ students and professionals
  • Learn more with new articles & videos every week on hosco.plus
Join us

About me

My goal is a fulfilling job building on my international upbringing and my professional  qualifications and experience in the travel and hospitality industry.


6 years and 7 months

  • Hospitality Account Manager

    Tink Labs - London, United Kingdom

    November 2018 - Now · 1 year and 2 months

    • Serve as the lead point of contact for all hotels to develop a trusted relationship with key accounts, hotel stakeholders and executive sponsors • Train and regularly meet decision makers to identify, articulate and prioritise their needs • Monitor hotel partners and hotel guests usage and develop data-driven recommendations to increase online rates, utilisation and engagement metrics • Creating a “win-win” situation by matching client needs to Tink Labs offerings and presenting these in compelling ways • Gain commitment from hotel partners and increase guest engagement • Keep hotels satisfied and delivering exceptional service on a day-to-day basis, including resolving complaints and preventing additional issues by improving processes

  • Market Associate

    Expedia Inc. - London, United Kingdom

    Sales & Marketing
    June 2016 - March 2018 · 1 year and 10 months

    Develop and sustain business relationships between Expedia, a large online travel company, and over 30 hotel chains Ensure Expedia´s offering is competitive and attractive by working with chains’ headquarters to help them maximize marketing and distribution  Optimize the content, rates and availability shown on Expedia’s website  Support Expedia business development efforts by managing communication among in-house teams, and by testing and implementing new procedures Develop revenue optimisation plans with internal and external partners Develop and present analysis within Expedia to inform successful action plans

  • Global Sales Support Coordinator - Entertainment and M&E

    ACCOR - London, United Kingdom

    Sales & Marketing
    January 2015 - June 2016 · 1 year and 6 months

    Sales support for Entertainment and M&E sectors at Europe’s largest hotel chain, contributing to $6m in revenues Helped set up and attended promotional activities for Accor and its clients Created and implemented a new process for handling booking enquiries, including team training Ensured coordination and timely response to requests for bids  Negotiated specific terms and conditions with general managers and sales directors at Accor hotels Ensured that the enquiries and contracts were correctly loaded and confirmed in CRM/CDM system (Salesforce) Contributed to company knowledge of its hotels, including through site inspections

  • Sales Coordinator

    Gemini Hospitality - New York, NY, United States

    Sales & Marketing
    January 2013 - December 2013 · 1 year

    Managed and maintained the start-up hotel’s sales operations  Recruited two large corporate accounts, providing 745 room nights Coordinated 14 group stays, generating a yearly revenue of $640,000 Attended recruiting meetings with potential corporate and group accounts and  solicited feedback

  • Human Resources Internship

    Hilton Dubai Jumeirah Resort - Dubai, United Arab Emirates

    Human Resources
    January 2012 - July 2012 · 7 months

    Handled staff issues and complaints at this large resort hotel Created a job description and responsibilities report for every member of staff

  • F&B Cross Training

    Hotel Miramar Barcelona - Barcelona, Spain

    F&B service
    January 2011 - July 2011 · 7 months

    Responsible for food and beverage operations in the Lobby area of this primarily corporate hotel Coordinated and supervised set-ups of conference buffet lunches Trained new Lobby staff



2 languages

  • English

    Native or fluent

  • Spanish

    Full professional


6 skills

  • Account management
  • B2B Marketing
  • B2B Sales
  • Data Analytics
  • Market Research
  • Project management
London, United Kingdom
City Relay
London, United Kingdom
The Standard, London
London, United Kingdom
Other members
Laurie Blanc
London, United Kingdom
Anthony Riffier
England, Royaume-Uni
Alexander Lyk
London, United Kingdom
View 190557 members