Olivier Smaga

Olivier Smaga

Branch Manager at TailorMade
Lives in Beijing, China

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About me

After starting my career in China at the Swiss Chamber of Commerce, I am now continuing to take great responsibilities in a new position by developing the activity of the new company I am now working for.

Experience

3 years and 7 months

  • Branch Manager

    TailorMade - Beijing, China

    Management
    June 2019 - Now · 8 months

  • Marketing and Event Manager

    Swiss Chamber of Commerce China 🇨🇭🇨🇳 - Beijing, China

    Sales & Marketing
    September 2017 - March 2019 · 1 year and 7 months

    - Events’ strategy and implementation from A to Z: project plan, concept, format, content, timing, webpage, invitation, search for sponsors, negotiation and liaison with all the partners, F&B, visual identity, registration > Achievements: Ambassador's Briefing 2017, Swisscham Night 2017 & 2018, Swiss Traditional Dinner 2018, Sino-Swiss Economic Forum 2018 - Membership: research of new members, maintain and deepen relations with current members using our community management tools (Swiss/foreign companies, local government) - Communication channels: content, SEO, visual identity, update of the website, WeChat, LinkedIn, Bridge Magazine, newsletter, reader’s digest. Supervise the creation of a new website. - Marketing: information package, banners, sponsor logo display on our online platforms - Management of the Chamber: actively involved, participation to BOD meetings Appointed General Manager of the Chamber Ad Interim from April to July 2018 with the full charge of the staff and activities

  • General Manager Ad Interim

    Swiss Chamber of Commerce China 🇨🇭🇨🇳 - Beijing, China

    Management
    April 2018 - July 2018 · 4 months

    Appointed General Manager of the Chamber Ad Interim from April to July 2018 with the full charge of the staff and activities: - Ensure the implementation of the Board’s strategy and vision - Establish and maintain relationships with potential and current member companies - Supervise and direct projects (events, communication and marketing tools) - Run the office of 5-7 people; - Relations with Swiss and Chinese Government officials - Promote Sino-Swiss Trade & Economic relations by coordinating and cooperating with various other institutions such as the Swiss Embassy, SwissCham regional offices and other Chambers of Commerce

  • Hosco Senior Ambassador

    Hosco - Geneva, Switzerland

    Communication
    September 2017 - December 2017 · 4 months

    Actively increased the website's visibility by adding relevant content on the news space and bringing new members in. Contributed to emphasis the platform's networking environment by recommending some profiles to employers in the hospitality industry and publishing articles related to management and E-marketing. Special distinction as : Expert in Networking, Expert in Community Management, Recruiter

  • Night Auditor

    Hotel Warwick Geneva - Lausanne, Switzerland

    Front Office reception
    April 2016 - September 2016 · 6 months

    - Update and control the guest accounting, save all the daily transactions during the day-end process using Opera PMS - Update the daily report - Update the costumer's profiles and keep in touch with the Shift Leader - Regroup all the costumer's comments and transmit them to the FO manager - Handle the reservations during the night - Handle the security of the hotel at night : check the security system, make some round checks in the building - Take care of the late Check-In and early Check-Out - Take care of the Room Service at night

  • Assistant Housekeeping Manager

    CHUV - Centre Hospitalier Universitaire Vaudois - Coppet, Switzerland

    Housekeeping
    April 2015 - October 2015 · 7 months

    Maîtrise du fonctionnement des différents secteurs du Service Propreté-Hygiène - faire appliquer les processus de nettoyage au personnel de nettoyage, dresser les inventaires du matériel de nettoyage et se coordonner avec le secteur des achats. Assistance aux différents travaux et projets au niveau de la direction du service - rédaction d'un annuaire téléphonique commun entre le service d'intendance et de restauration, mise à jour des fiches de description/nettoyages pour le secteur du logement, analyse des offres de sous-traitances pour le nettoyage. Assistance à la gestion et au management du SPH - assister à la rédaction des plannings du personnel de nettoyage, établissement de leurs fiches horaires RH, effectuer leurs entretiens d’évaluation périodique.

  • Receptionist

    La Cime - Osaka, Japan

    F&B other
    July 2014 - September 2014 · 3 months

    While studying Japanese in Osaka for 3 months, I took the opportunity to work in night shift after class in a high-standard French gastronomic restaurant in the reception. Was in charge of the cloakroom, taking table reservation by phone, welcome and guide the guests into the dinning room.

Education

  • Ecole HĂ´telière de Genève - Geneva, Switzerland

    October 2014 - October 2017

    As a class delegate during the first semester, I had the responsability to set up the class rooms for the exam sessions, communicate the exams results to my classmates, ensure the cleanliness of the class rooms at the end of the day and handle the correspondance between the school's direction and my class (mails, class events, official Emails...). The 2017 class, where I belong, is sponsored by Mr.Serge Fehr, CEO from Credit Suisse Genève, who inaugurated the new siege of Credit Suisse in Bel-Air and asked us to participate to this event and to the next projects linked to this new infrastructure.

  • Summer School

    Princeton University - Princeton, NJ, United States

    June 2014 - July 2014

    Certificate of achievement - Seminar "Our Multillingual World : Regional and Global Responses to Linguistic Diversity" In cooperation with the University of Geneva’s Faculty of Translation and Interpreting, the seminar introduces the social and political approach to the study of language and a brief historical overview of multilingual societies, focusing on the Swiss example. Its main topics include the issues raised by linguistic diversity for international relations and international law; the language practices of international organizations; and the role of translation in a global society. With the Global Studies Institute, the selected students discussed problems raised by the use of International English as well as those created by the voluntary separation of dialects into national languages. Students did fieldwork at the International Labor Office and the World Intellectual Property Office in Geneva.

  • Master of arts

    University of Geneva - Hospitality and Tourism Management - Geneva, Switzerland

    September 2013 - September 2014

    During my Master degree, I chose to focus my researches on the international organization's history. My main focus was to analyze the impact of the rising East-Asian countries in the international scene from the XIX century to our days and to find the archives that witnessed this evolution. These studies brought me to go deeper on my language studies and to begin to study Chinese more deeply and to take Korean lessons as an option during my studies. My final thesis was about the ICRC's action during the conflicts that took place between Japan, Korea and China from the end of the XIX century to the middle of the XX century.

  • Summer school

    National Taiwan University - Taipei City, Taiwan

    July 2012 - August 2012

    Had the opportunity to make a one mounth summer school to improve effectively my level of chinese (mandarin), to get used with the traditional characters and to learn about the ancient culture that surrounds this language.

Languages

6 languages

  • French

    Native or fluent

  • English

    Native or fluent

  • Chinese

    Full professional

  • German

    Full professional

  • Japanese

    Professional working

  • Korean

    Notions

Personal information

Nationalities

  • Swiss

Date of birth

November 28th 1988

Driving License

Yes

Skills

4 skills

  • Event Manager
  • Telephone sales skills
  • Video editing
  • Web marketing

Additional Information

1 information shared

  • WeChat Communication Campaign

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Connections
Claire Allen
Reservations Coordinator at Dakota Hotels
Sylvie HABE
Assistante de direction Bureau des Stages et Alumni chez Ecole Hôtelière de Genève
Vanessa Taiana
Student from SHL - Schweizerische Hotelfachschule Luzern
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