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About me
EXECUTIVE PROFILE
I have over 10 years of experience in the hospitality industry, and am
currently exploring full-time opportunities in guest relations management for hotels.
Experience
13 years and 11 months
-
TUI Hotel Representative
TUI musement group - Santa Cruz de Tenerife, Spain
Guest RelationsOctober 2022 - Now · 1 year and 6 months -
Assistant Manager
Magic Lounge Club Tenerife - Playa de la Américas, Spain
Guest RelationsOctober 2021 - September 2022 · 1 year -
Guest Relations/Medical Interpreter
HOSPITAL CLINIC QUIRON - Santa Cruz de Tenerife, Spain
Guest RelationsJune 2020 - October 2021 · 1 year and 5 months- Assists in arranging reservations- Facilitates a smooth check-in process - Patient Care, Manager of complaints and Claims Management, - correspondence via email and phone, appointments and Agenda, - Supervision of Hygiene and Quality at the Hospital
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Atención al paciente/Interprete Medico
Quiron salud adeje - Arona, Spain
Customer ServiceJuly 2020 - December 2020 · 6 months -
Recepcionista
Best hotel Best tenerife - Arona, Spain
ReceptionFebruary 2020 - March 2020 · 2 monthsFin por estado de alarma
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Waiter
Magic Bar lounge - Arona, Spain
F&B serviceFebruary 2020 - March 2020 · 2 monthsFin trabajo por estado de alarma
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Guest Experience Supervisor
Dreamplace Hotels&Resorts - Playa de la Américas, Spain
Guest RelationsSeptember 2019 - November 2019 · 3 months -
Time Share Sales Consultant
Lifestyle Club Hotel&Resorts - Punta Cana, Dominican Republic
SalesApril 2019 - August 2019 · 5 months -
Guest Relations/Guest Experience
VIVA WYNDHAM RESORTS - Downtown Core, Singapore
Guest RelationsNovember 2018 - August 2019 · 10 months- Escorts guests to rooms and amenity floors- Handles customer complaints - Took Room and Trip reservations and managed customer flow
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Guest Service Representative
Viva Wyndham Hotel&Resorts - La Altagracia, Dominican Republic
Guest RelationsJanuary 2019 - April 2019 · 4 months -
Human Resources Assistant Manager
Carejob AG - Bern, Switzerland
Human ResourcesJanuary 2015 - December 2018 · 4 years -
HUMAN RESOURCES CONSULTANT, MANAGER
CAREJOB AG - Bern, Switzerland
Human ResourcesJanuary 2010 - November 2018 · 8 years and 11 months-Personal Management, Recruitment, Trainigs, Claims, assistance in the selection of candidates. Working Contracts for international Companys
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Club Lounge Manager/Owner
Insomnia Club - Bern, Switzerland
ManagementJanuary 2012 - December 2015 · 4 years
Education
-
DIPLOMA, DEGREE IN BUSINESS ADMINISTRATIONS
BVS BUSINESS School, ZURICH SWITZERLAND
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Basic & High School, Bern Switzerland
Languages
6 languages
-
Italian
Native or fluent
-
German
Native or fluent
-
Swiss German
Native or fluent
-
Spanish
Full professional
-
French
Full professional
-
English
Professional working
Personal information
Nationalities
-
Italian
-
Swiss
Work Permits
-
European Union
Date of birth
July 14th 1988
Driving License
Yes
Skills
4 skills
- communication 360
- Foreign languages
- Sales
- team managment
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