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Hospitality is a lifestyle.
My goal is not just sell a service, but to sell a story, an experience; Creating a special path with my clients, making them feel appreciated, special and most importantly satisfied.
Bnbsitter - Paris, FranceOtherJune 2016 - Now · 2 years and 6 months
Marriott International - Paris, FranceOtherJune 2015 - September 2015 · 4 months
Providing the best experience to my clients. Being always above and beyond their expectations. Working in coordination with the other departments of the hotel to make sure that the circle of the customer satisfaction is full.
Courtyard by Marriott Paris Saint Denis - Paris, FranceEventsApril 2014 - March 2015 · 12 months
Contacting the clients after their request is made with the EBC and make sure that the event is fully planned and the clients are satisfied. Organising the journey of the clients whether events or hotel groups. Maintaining a regular follow-up with the other departments involved so the clients are having an exellent stay at our hotel.
Front Office supervisor
My Hotel in France - Levallois-Perret, FranceFront Office receptionDecember 2013 - March 2014 · 4 months
Making sure that the daily operations in the front desk are smooth. From the reservation, check-in and out, to the daily cashier auditing duties. In addition to these duties, managing the team at the recepion was a very inportant part of my job.
CMH Paris - Centre de Management Hôtelier International - Paris, FranceNovember 2013 - November 2015
ArabicNative or fluent100%
- B2B Sales
- B2C Sales
- Contract Negociation
- Sales Skills
- Strong negotiation skills