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Experienced rooms service with a demonstrated history of working in the hospitality industry. Skilled in Front Office, Hospitality Management, Customer Service, and Task Force. Strong operations professional with a Degree focused in Hotel, and Restaurant Management.
Rooms Division Intern
Four Seasons Resort Langkawi Malaysia - Langkawi, MalaysiaFront Office receptionJuly 2017 - January 2018 · 7 months
My internship at the Four Seasons Resort Langkawi was a significant chance to get a first-hand experience in one of the most famous brands in the world. My internship was for six months which was been divided into two rules. Four months in ( front office – TSC – Bell – reservation) and the last two months was in the house keeping department. During my internship I learned how to be a team player and as well as how to work individually in certain situations. I learned also that our gusts are our valuable asset, and we are there to make sure that their needs are our priorities. Hospitality industry is where I found myself in, smiling, serving people from the heart, and being there when help is needed is what I am good at.
KDU University College - School of Hospitality Tourism & Culinary Arts - Shah Alam, MalaysiaF&B serviceJune 2015 - December 2015 · 7 months
- F&B service trainee (as part of the course) - Table service and bartering - Taking customers’ orders and restaurant host
Al-salamah restaurant - Al Mukalla, YemenCustomer ServiceJanuary 2014 - June 2014 · 6 months
I was handling the customers and delivery orders, plus supervising staff work.
KDU University College - School of Hospitality Tourism & Culinary Arts - Shah Alam, MalaysiaJanuary 2015 - January 2018
EnglishNative or fluent100%
ArabicNative or fluent100%
- Microsoft Office
- Sony Vegas Pro 13
- Use opera