Omayra Rodríguez Rodrigues

Omayra Rodríguez Rodrigues

Deputy Manager Training at Iberostar Group
Lives in Santiago de Compostela, Spain
over 6 months ago

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My greatest wish is to improve day by day

Experience

  • Deputy Manager Training

    Iberostar Group - Palma, Spain

    Administration & General
    June 2018 - Now · 6 months

    Iberostar Grand Portals Nous *****GL

  • Internship in the Rooms Division Department

    The Ritz-Carlton Abama - Santa Cruz de Tenerife, Spain

    Guest Relations
    July 2017 - September 2017 · 3 months

    Internship in Rooms Division at The Ritz-Carlton, Abama *****GL . One of the most exquisite luxury resorts in Tenerife, which has 461 rooms and suites besides 12 F&B outlets. During this internship, I have learned the operation of Guest Relations & Services department. A place where I always went above and beyond for customers. An enriching experience.

  • Internship in the F&B Department

    Hotel Cap Rocat *****GL - Palma, Spain

    F&B service
    July 2016 - September 2016 · 3 months

    This training placement was phenomenal to introduce myself into the luxury service, personalized and unique. Adapted to the needs of each guest. I had a lot of tasks, but in short: · I was in charge of having the set up of the restaurant ready for opening every day and supervising that everything was great. · Help new trainees to learn. · Dealing with customer complaints. I also learned to work under pressure, to attend to several things at the same time, to prioritize situations, and even to meet the needs and surpass the expectations of all the guests.

Education

Languages

  • Spanish
    Native or fluent
    100%
  • English
    Professional working
    60%
  • Portuguese
    Limited working
    40%
  • German
    Notions
    20%
  • Galician
    Notions
    20%

Skills

  • Dealing with people
  • Energy and enthusiasm
  • Great communicator
  • Great customer service
  • Guest satisfaction
  • Handle complain guest
  • Highly adaptable
  • Love speaking to guests
  • Luxury Hospitality
  • Microsoft word and excel
  • Multiskills
  • Organisation skills
  • Polyvalent
  • Self motived
  • Strong guest care
  • Strong team work
  • Taking inititiave
Connections
April Jiménez
Assistant Accountant at Rydges Hotels & Resorts
Carola Casais Recondo
J1 Rooms Division at Marriott International
Sofía González
Estudiante de Centro Superior de Hostelería de Galicia (CSHG)
View 5 connections
Following
HRC International
Maastricht, Netherlands
Other members
Noelia Castro Otero
A Coruña, Spain
Luis Rial
Santiago de Compostela, Spain
Zé Thelem Álvarez
Santiago de Compostela, Spain
Thomas Wujek
Barcelona, Spain
View 328453 members