ORNELLA DOSSOU KAGO

ORNELLA DOSSOU KAGO

Student from Université Lumière Lyon 2
Lives in Lyon, France
over 6 months ago

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In my third year at University I am looking for a company which could hire me between 3-6 months internship.
I am a hardworking, enthusiastic individual with vast experience in restaurant business and professional customer service.
I would define myself as an open-minded and serious person, I like working in a team (teamwork) and know( able to identify task priorities) how to prioritize the tasks.
I have the ability to work effectively on my own and as part of a team.
I have great communication in a different languages and interpersonal skills.

Experience

  • runner

    Bodean's - London, United Kingdom

    F&B service
    August 2018 - September 2018 · 2 months

    • Delivering food orders from the kitchen to customers’ tables rapidly and accurately • Communicating food orders to chefs, paying attention to priorities

  • Sales Assistant

    gap - Lyon, France

    Customer Service
    May 2017 - July 2018 · 1 year and 3 months

    • Till operation, serving customers and directing them around the shop. • Handling customer payments, refunds, complaints, etc. • Giving expert advice on product selection to customers.

  • Waitress

    La piazza Papa - Lyon, France

    F&B service
    June 2014 - May 2017 · 2 years and 12 months

    • Take accurate food and drinks orders • Check dishes and kitchenware for cleanliness and presentation and report any problems • Helping as a kitchen porter • Training my colleagues

  • Front Office Receptionist

    French Cultural Institute - Milan, Italy

    Front Office reception
    September 2012 - December 2012 · 4 months

    • Answered phone and assisted customers with initial inquiries. • Performed basic data entry for online customer database. • Maintain reception area clean and organized

Education

  • Université Lumière Lyon 2 - Lyon, France

    February 2019 - Now

Languages

  • Italian
    Native or fluent
    100%
  • French
    Native or fluent
    100%
  • English
    Professional working
    60%
  • Portuguese
    Limited working
    40%

Skills

  • Bilingual
  • Good communication skill
  • good level of IT literacy, including Microsoft
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