Orphee Derché

Orphee Derché

Assistant Learning & Development Manager at InterContinental Abu Dhabi
Lives in Abu Dhabi, United Arab Emirates
over 6 months ago

Join Hosco and view Orphee's full profile, it's free !


As a Hosco member, you will:
  • Make yourself visible to thousands of companies in the hospitality industry'
  • Join a community of 180'000+ students and professionals
  • Learn more with new articles & videos every week on hosco.plus
Join us

I am currently based in Abu Dhabi, UAE. I have lived in the UAE for seven years. I have extensive experience and background in food and beverage. I transferred to HR as the Assistant Learning & Development Manager. I have the operations background as well as training. In food and beverage it is very important to always focus on training of your team hence the leap to my current position was not a big one. I enjoy conducting trainings and helping those to develop themselves. I am passionate about people thus the reason I am always working along side them.

Experience

  • Assistant Learning & Development Manager

    InterContinental Abu Dhabi - Abu Dhabi, United Arab Emirates

    Human Resources
    February 2018 - Now · 12 months

    • Identify skills and learning gaps within departments • Create and maintain audit files for brand standards • Successfully implement training calendars and employee training files in all departments • Conduct operational training as well as mandatory corporate trainings • Create and implement onboarding for new joiners • Monitor and track impacts of trainings • Implementation of employee development programs • Meticulously coordinate the full cycle of administrative details surrounding facilitating training space, materials and participants needs

  • Outlet Manager

    InterContinental Abu Dhabi - Abu Dhabi, United Arab Emirates

    F&B other
    September 2015 - February 2018 · 2 years and 6 months

    • Successfully manage daily operations. • Offer effective training and guidance to Colleagues. • Continuously maintain and increase service standards. • Service Recovery. • Identify talent and arrange and encourage professional development within the team. • Create promotions and new menus. • Perform regular Competitor analysis. • Implement and maintain hygiene standards. • Managed cost and inventory controls. • Establish market strategies. • Track successful promotions. • Ensure continuous Customer satisfaction.

Education

  • CTH Level 4 of Hospitality Leadership

    Confederation of Tourism and Hospitality - Abu Dhabi, United Arab Emirates

    January 2016 - October 2016

    Six month training program in Hospitality and Leadership skills. Focusing on team development, coaching, feedback.

  • Secondary

    York High School - Cape Town, South Africa

    January 1998 - November 2002

    High School diploma with merit

Languages

  • English
    Native or fluent
    100%
  • Afrikaans
    Professional working
    60%
  • French
    Professional working
    60%

Skills

  • Bar manager
  • Brand Standards
  • Employee development
  • Excellent leadership
  • Excellent time management
  • F&B operation
  • Great communicator
  • Hotel training
  • Office administration
  • On job training
  • Restaurant Manager
  • Service recovery
  • Staff-training
  • Stock inventory
  • Team development

Other

  • Peer Councellor

    When I was in high school I did a peer councellor course and was the councellor at our school along side with the guidance councellor.

Following
Jumeirah at Saadiyat Island Resort
Saadiyat Island, Abu Dhabi, United Arab Emirates
Southern Sun Abu Dhabi
Abu Dhabi, United Arab Emirates
Burj Al Arab - Jumeirah
Dubai, United Arab Emirates
Other members
Gagan Kaur
Abu Dhabi, United Arab Emirates
Sai Kumar
Abu Dhabi, United Arab Emirates
Murthy Naik
Abu Dhabi, United Arab Emirates
Deepak Kestwal
Abu Dhabi, United Arab Emirates
Mohamed Salman Merchant
Abu Dhabi, United Arab Emirates
View 84122 members