Osama El Qady

Osama El Qady

Assistant Front Desk Manager (Pre-opening) at Lapita, Dubai Parks and Resorts, Autograph Collection Hotels
Lives in Dubai, United Arab Emirates
over 6 months ago

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A well-presented, articulate and confident Assistant Front Desk and Duty Manager with a proven ability to provide exceptional customer service with the highest standards of hospitality and service to guests adhering to all the Marriott and The Ritz-Carlton brand standards and hotel policies, procedures and regulations, while striving towards total guest satisfaction.

Experience

  • Assistant Front Desk Manager (Pre-opening)

    Lapita, Dubai Parks and Resorts, Autograph Collection Hotels - Dubai, United Arab Emirates

    Rooms division
    October 2016 - October 2018 · 2 years and 1 month

  • Front Office Supervisor (Duty Manager)

    Sharq Village & Spa, A Ritz-Carlton Hotel - Doha, Qatar

    Rooms division
    September 2015 - September 2016 · 1 year and 1 month

  • Executive Lounge Agent

    The Ritz-Carlton Dubai - Dubai, United Arab Emirates

    Rooms division
    December 2013 - September 2015 · 1 year and 10 months

Education

  • Bachelor′s Degree

    Tourism and Travel Services Management - Minya, Egypt

    September 2005 - June 2008

Languages

  • Arabic
    Native or fluent
    100%
  • English
    Native or fluent
    100%

Skills

  • Coaching and Mentoring
  • F&B
  • First aid/CPR certified
  • Front Office
  • Hotel Pre-opening
  • Night Auditor
  • Opera PMS
  • Passion for customer care
  • People leadership
  • Setting up interviews
  • Upselling
Connections
Raja P ( CRDE MIH )
ROOMS DIVISION MANAGER at ACCORD HOTELS & RESORTS
Bernadette flore Tientcheu tafou
ID WAITRESS at DINE DELIGTHS GLOW ICE CREAM BY MORE KITCHEN
Sabine Eckhardt
Assistant Front Office Manager, pre-opening Team at Marriott International
View 6 connections
Following
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