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A highly motivated individual with strong customer service focus and results orientated. Definitely a "People Person" with a "Can Do Attitude" supported by strong managerial and leadership capabilities..
Project Sales Manager
Jet Setters Group - Marrakesh, MoroccoSales & MarketingJanuary 2018 - March 2018 · 3 months
- Sales prospecting potential clients - Communicate to targeted customers information about the services of the company - Commercial Presentation of Corporate Concierge Services and Event Management - Establishing customized service offerings - Follow-up of the partnership process
Assistant Manager Transport & Accommodation
VIP Africa - Tangier, MoroccoEventsNovember 2017 - December 2017 · 2 months
- Participation in the organization of the Ibn Battouta International Festival in Tangier - Reservation and follow-up of the participants' stay - Coordination with the Transport managers to ensure the proper organization of the Festival - Developing personalized programs for each performing artist
Innoveos - Rabat, MoroccoSales & MarketingMay 2017 - July 2017 · 3 months
- Development and implementation of the marketing strategy; - Strategic and competitive analysis of the market in order to determine the strategic orientations and transform them into projected and operational sales objectives; - Participation in the definition of the marketing policy of the company through studies and analyzes of the market and the surrounding context of the company.
Sales and Marketing Intern
Hotel Club Val d'Anfa - Casablanca, MoroccoSales & MarketingJune 2014 - July 2014 · 2 months
▪ Execution of the client database ▪ Application of SEO and SEM ▪ Occupational techniques (Revpar, Mix Marketing, Prospecting ) ▪ Customer satisfaction techniques ▪ Execution of promotional offers depending on customer profiles
Front Office Intern
Atlas Airport Hotel - Casablanca, MoroccoFront Office receptionJune 2013 - August 2013 · 3 months
▪ Working with a specialized software AMADEUS ▪ Occupational techniques (CRM) ▪ Customer complaints management techniques
Master degree in Strategy and Management of Tourism Organizations
ISITT - Institut Supérieur International de Tourisme de Tanger - Tangier, MoroccoOctober 2012 - March 2017
ArabicNative or fluent100%
- Energetic and flexible
- excellent customer service skills
- Excellent social skills
- Good communication
- good organizational skills
- Guest relation
- Managerial skills
- Open minded
- Tourism Orgnizations
- Very good team player