Oumaïma Mharzi

Oumaïma Mharzi

Project Sales Manager at Jet Setters Group
Lives in Casablanca, Morocco
over 6 months ago

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A highly motivated individual with strong customer service focus and results orientated. Definitely a "People Person"​ with a "Can Do Attitude" supported by strong managerial and leadership capabilities..


  • Project Sales Manager

    Jet Setters Group - Marrakesh, Morocco

    Sales & Marketing
    January 2018 - March 2018 · 3 months

    - Sales prospecting potential clients - Communicate to targeted customers information about the services of the company - Commercial Presentation of Corporate Concierge Services and Event Management - Establishing customized service offerings - Follow-up of the partnership process

  • Assistant Manager Transport & Accommodation

    VIP Africa - Tangier, Morocco

    November 2017 - December 2017 · 2 months

    - Participation in the organization of the Ibn Battouta International Festival in Tangier - Reservation and follow-up of the participants' stay - Coordination with the Transport managers to ensure the proper organization of the Festival - Developing personalized programs for each performing artist

  • Marketing Intern

    Innoveos - Rabat, Morocco

    Sales & Marketing
    May 2017 - July 2017 · 3 months

    - Development and implementation of the marketing strategy; - Strategic and competitive analysis of the market in order to determine the strategic orientations and transform them into projected and operational sales objectives; - Participation in the definition of the marketing policy of the company through studies and analyzes of the market and the surrounding context of the company.

  • Sales and Marketing Intern

    Hotel Club Val d'Anfa - Casablanca, Morocco

    Sales & Marketing
    June 2014 - July 2014 · 2 months

    ▪ Execution of the client database ▪ Application of SEO and SEM ▪ Occupational techniques (Revpar, Mix Marketing, Prospecting ) ▪ Customer satisfaction techniques ▪ Execution of promotional offers depending on customer profiles

  • Front Office Intern

    Atlas Airport Hotel - Casablanca, Morocco

    Front Office reception
    June 2013 - August 2013 · 3 months

    ▪ Working with a specialized software AMADEUS ▪ Occupational techniques (CRM) ▪ Customer complaints management techniques


  • Master degree in Strategy and Management of Tourism Organizations

    ISITT - Institut Supérieur International de Tourisme de Tanger - Tangier, Morocco

    October 2012 - March 2017


  • Arabic
    Native or fluent
  • French
    Full professional
  • English
    Full professional
  • German


  • Energetic and flexible
  • excellent customer service skills
  • Excellent social skills
  • Good
  • Good communication
  • good organizational skills
  • Guest relation
  • Hardworker
  • Managerial skills
  • Open minded
  • Project
  • Tourism Orgnizations
  • Very good team player
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