Owais Khan

Owais Khan

Camp Supervisor/Catering Officer at ADNOC Gas Processing-Bu Hasa Plant Division at ADNOC Group
Lives in Abu Dhabi, United Arab Emirates

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About me

Accomplished Hospitality Operations Manager with 10 years of experience from The United States of America and Facilities Supervision experience in The United Arab Emirates. I have experience with Hotel Management, Guest Relations, Advertising, Budget Planning, Staff Accommodation and all areas of Hospitality. I am a creative and dynamic thinker in building a positive brand while fostering continuous client engagement.
Nationality: United States of America
E-mail: owaisgmkhan@gmail.com
Phone: 918828373741 (Mumbai,India)

Experience

8 years and 4 months

  • Camp Supervisor/Catering Officer at ADNOC Gas Processing-Bu Hasa Plant Division

    ADNOC Group - Abu Dhabi, United Arab Emirates

    Administration & General
    January 2016 - August 2018 · 2 years and 8 months

    I lead my team to organize all corporate events such as meetings, V.I.P. functions and guest accommodation for ADNOC Gas Processing- Bu Hasa Plant Division staff, as well as catering services for a staff of 400+ people on a daily basis. My team and I cooperate with other departments to help run everyday operations more effectively. Key Responsibilities • Planning and organizing meetings and visits while ensuring effective rendering of services to enable smooth flow of day to day operations. Proactively identifying scope for process enhancements for improved services. • Develop and manage employee engagement and guest satisfaction plans and actions for Food and Beverage departments. • Participating in several internal & external audits of TUV and ISO 9001-2015. • Facilitating support to the Administration department in getting certifications & re-certifications for kitchen and gym equipment from third party auditors. • Maintaining an inventory for all items owned by the location (e.g., beds, wardrobe, linens, utensils, chemicals. • Reviewed and cut housekeeping and catering staff by 50 persons while still maintaining effective daily activities. • Being the Delegate Team Leader for the Camp during Mock Drill exercises and Plant emergencies. • Being a member of HSE committee and overseeing effective closure of camp and housekeeping audits. • Training in Level 2 Hydrogen Sulphide (H2S) Competency Training Awareness and Permit to work (PTWS) training for Oil and Gas fields. • Participating in Quarterly TUV audits for Catering and preparing close out reports with catering, HSE and management staff. • Scheduling regular room cleanliness inspection with housekeeping staff. Key Achievements/Projects: - Apart of Brand Audit Team. - Member of HSE Leadership Committee. - Certificate of Appreciation from ADNOC Gas Processing C.E.O for contribution to ADNOC Brand Audit Launch.

  • Genreal Manager

    Wyndham Woldwide - El Paso, TX, United States

    Administration & General
    January 2010 - August 2015 · 5 years and 8 months

    Overview Duties: Front Desk Management, Customer Relations, Business Advertising, Accounting, Employee Hiring, Payroll, Key Responsibilities • Assigned duties and shifts to workers • Coached and counselled employees to ensure adherences to hotel policies, standards and procedures. • Recruited, managed, trained and developed the front office/desk team. • Reconciled the daily cash log and night audit report. • Managed front office and telephones, ensuring superior customer service experience • Certified Food Handler Training Certificate from Department of Public Health City of El Paso Texas, USA. • Performed the duties of revenue manager and reservations manager. • Resolved guest issues in a professional and compassionate manner. • Collaborated with staff in development of various initiatives designed to assist in meeting customer service goals. • Responsible for direct billed receivables and handled commission payments by vendors. • Directed and coordinated food and beverage operations. • Responsible for the preparation of monthly budgets and forecasts. • Constantly improving service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. • Maintained the highest standard of services to the guests, including maintenance and cleanliness for the guest’s rooms and associated facilities. Key Achievements/Projects • Achieved Wyndham Hotels Heroes of Hospitality Award GX leader Q3 2010.

Education

  • Strategic Training for Exceptional Performance

    Wyndham Hospitality - Jersey City, NJ, United States

    October 2008 - October 2008

    Manager Certification Name of Institution: Wyndham Hospitality Training Service; Did You Graduate: Yes Skills: Management, Accounting, Customer Relations, Accounting, Employee Hiring, Payroll, Customer Targeting, Business Development and Advertising. Knowledgeable in a variety of Programs and Skills. Software: WynGuest Production E , Front Desk Operations Software. Microsoft Office Products: Word PowerPoint Excel

  • Public Relations and Advertising

    Chapman - Orange, CA, United States

    September 2006 - June 2008

    Overview: Knowledgeable in the following areas of study and skills: - Strategic communications - Marketing/consumer relations - Reputation/issues management - Crisis communications - Sports and entertainment - Community relations - Employee/member communications

Languages

2 languages

  • English

    Native or fluent

  • Hindi

    Professional working

Personal information

Nationalities

  • American

Skills

14 skills

  • Advertising
  • Customer-service
  • Food & Beverage
  • Food Service Operations
  • Guest Service Management
  • Hospitality Industry
  • Hospitality Management
  • Inventory management
  • Management
  • Microsoft Office
  • Oil Field Camp Supervision
  • Oil & Gas Industry
  • Public Relations
  • Site Inspections

Additional Information

2 informations shared

  • Certificate of Apreciation

    Certificate of Apreciation for contribution in Brand Audit give from ADNOC Gas Processing C.E.O

    Download the file
  • General Manager CERTIFICATE

    Strategic Training for Exceptional Performance General Manager Certicate

    Download the file
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