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About me
A well energized young man with hospitality background looking for opportunity to develop and break grounds in the hospitality industry
Experience
9 years and 5 months
-
Guest Service Agent ( Pre Opening )
Banyan Tree Dubai - Dubai, United Arab Emirates
Guest RelationsDecember 2018 - Now · 5 years and 4 months• Welcome and greet guests • Answer and direct incoming calls • Inform guests of hotel rates and services • Make and confirm reservations for guests • Ensure proper room allocation • Register and check guests in • Confirm relevant guest information • Maintain clear and accurate records of guest room bookings • Compute all guest billings, accurately post charges to guest rooms and house accounts • Listen and respond to guest queries and requests both in-person and by phone • Provide accurate information about local attractions and services • Liaise with necessary staff including housekeeping and maintenance to address any problems or complaints made by guests • Complete and maintain any incident reports, daily activity reports or other reports requested by management • Review accounts and charges with guests during the check-out process • Inform housekeeping when rooms have been vacated and are ready for cleaning • Maintain a neat and orderly front desk and reception area
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Guest Service Executive (Preopening Team)
FIVE Palm Jumeirah Dubai - Dubai, United Arab Emirates
Guest RelationsDecember 2016 - November 2018 · 2 years -
Switchboard Operator
Courtyard by Marriott Dubai - Dubai, United Arab Emirates
Telephone OperatorNovember 2014 - December 2016 · 2 years and 2 months
Education
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Business Administration
Lagos state polythecnic - Lagos, Nigeria
September 2010 - July 2013
Languages
1 language
-
English
Native or fluent
Personal information
Nationalities
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Nigerian
Skills
5 skills
- Fast Learner
- Hospitality
- Hotel experience
- Optimistic
- Use opera
Additional Information
1 information shared
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