Pallavi Chaudhuri

Pallavi Chaudhuri

Cluster Assistant Reservations Manager at Sheraton Mall of Emirates and Aloft city Centre, Deira
Lives in Dubai, United Arab Emirates

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About me

Experience of over 6 years in revenue and reservations with a demonstrated history of working in the hospitality industry. Skilled in Customer Service, Sales, Leadership, Public Speaking, and Microsoft Office. Strong operations professional with a B.A in Hospitality Management focused in Hospitality Management from International Institute of Hotel Management.

Experience

8 years and 6 months

  • Cluster Assistant Reservations Manager

    Sheraton Mall of Emirates and Aloft city Centre, Deira - Dubai, United Arab Emirates

    Reservations
    March 2019 - Now · 8 months

  • Cluster Revenue and Reservations Supervisor

    Sheraton Dubai Mall of the Emirates Hotel and Aloft City Centre Deira - Dubai, United Arab Emirates

    Reservations
    April 2018 - March 2019 · 1 year

  • Revenue and Reservations Supervisor

    Sheraton Mall of the Emirates Hotel Dubai - Dubai, United Arab Emirates

    Revenue Management
    April 2015 - April 2018 · 3 years and 1 month

  • Senior Executive Revenue, Reservations & Sales

    Bonnington Jumeirah Lakes Towers - Dubai, United Arab Emirates

    Revenue Management
    April 2013 - March 2015 · 2 years

  • Cluster Reservations Agent

    Oberoi and Trident hotels and resorts - New Delhi, India

    Reservations
    October 2011 - February 2013 · 1 year and 5 months

  • Industrial Trainee

    Crowne Plaza Today, Gurgaon - Gurugram, India

    Front Office reception
    June 2009 - October 2009 · 5 months

    06 months and 22 days with 100% attendance majorly exposed to Front Office, Housekeeping, Laundry, Food & Beverage Service and Training and Quality Department.

  • Vocational Trainee

    The Park, New Delhi - New Delhi, India

    Front Office reception
    December 2008 - January 2009 · 2 months

    01 month training with Front office, F&B, Kitchen

Education

  • International Institute of Hotel Management (IIHM) - India

    January 2008 - September 2011

Languages

2 languages

  • Hindi

    Professional working

  • English

    Professional working

Personal information

Nationalities

  • Indian

Skills

4 skills

  • Fundamentals of Reservation and Up-selling
  • Sales
  • selling techniques
  • Trainings
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