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Experience of over 6 years in revenue and reservations with a demonstrated history of working in the hospitality industry. Skilled in Customer Service, Sales, Leadership, Public Speaking, and Microsoft Office. Strong operations professional with a B.A in Hospitality Management focused in Hospitality Management from International Institute of Hotel Management.
8 years and 6 months
Cluster Assistant Reservations Manager
Sheraton Mall of Emirates and Aloft city Centre, Deira - Dubai, United Arab EmiratesReservationsMarch 2019 - Now · 8 months
Cluster Revenue and Reservations Supervisor
Sheraton Dubai Mall of the Emirates Hotel and Aloft City Centre Deira - Dubai, United Arab EmiratesReservationsApril 2018 - March 2019 · 1 year
Revenue and Reservations Supervisor
Sheraton Mall of the Emirates Hotel Dubai - Dubai, United Arab EmiratesRevenue ManagementApril 2015 - April 2018 · 3 years and 1 month
Senior Executive Revenue, Reservations & Sales
Bonnington Jumeirah Lakes Towers - Dubai, United Arab EmiratesRevenue ManagementApril 2013 - March 2015 · 2 years
Cluster Reservations Agent
Oberoi and Trident hotels and resorts - New Delhi, IndiaReservationsOctober 2011 - February 2013 · 1 year and 5 months
Crowne Plaza Today, Gurgaon - Gurugram, IndiaFront Office receptionJune 2009 - October 2009 · 5 months
06 months and 22 days with 100% attendance majorly exposed to Front Office, Housekeeping, Laundry, Food & Beverage Service and Training and Quality Department.
The Park, New Delhi - New Delhi, IndiaFront Office receptionDecember 2008 - January 2009 · 2 months
01 month training with Front office, F&B, Kitchen
International Institute of Hotel Management (IIHM) - IndiaJanuary 2008 - September 2011
- Fundamentals of Reservation and Up-selling
- selling techniques