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About me
JOB APPLIED FOR Hotel recepcionist
Experience
3 years and 8 months
-
Front desk
Hotel Santos Porta Fira - L'Hospitalet de Llobregat, Spain
ReceptionFebruary 2019 - February 2020 · 1 year and 1 monthProcesos de check in y check out. Trato con clientes habituales y VIP. Congresos y eventos (Fira Gran Vía Barcelona) Arqueos de caja. Facturación. Grupos turísticos. Gestión de reservas. Correo electrónico. Auditoría nocturna (créditos, informes varios, cierre de grupos...) Asignación y cambio de habitaciones. Venta upselling y cross selling.
-
Supervisora de recepción
Dailyflats S.L.U. - Barcelona, Spain
ReceptionSeptember 2017 - February 2019 · 1 year and 6 months -
-
Atención al cliente
World duty free - Barcelona, Spain
Customer ServiceFebruary 2017 - July 2017 · 6 months -
Recepcionista
Hotusa Hotels - Málaga, Spain
ReceptionApril 2016 - October 2016 · 7 months
Education
-
Filologia Inglesa
Universidade da Coimbra - Coimbra, Portugal
February 2015 - June 2015Erasmus
-
Erasmus programme
Universidade de Coimbra, Coimbra (Portugal)
February 2015 - June 2015 -
Filología Inglesa
Universidad de Málaga
October 2010 - September 2016 -
University degree in English Philology
Univerisity of Málaga, Málaga (Spain)
October 2010 - September 2016 -
Sociales
Colegio San Estanislao de Kostka - Málaga, Spain
September 2007 - June 2009 -
High School diploma
Colegio San Estanislao de Kostka, Málaga (Spain)
September 2007 - May 2009
Languages
4 languages
-
Spanish
Native or fluent
-
English
Full professional
-
Italian
Professional working
-
Catalan
Limited working
Personal information
Nationalities
-
Spanish
Work Permits
-
European Union
Skills
14 skills
- Alegre
- Autodidacta
- Capacidad resolutiva
- Comunicación verbal
- dinamica
- Flexibile
- Iniciativa
- Optimista
- Proactiva
- Resolutiva
- Responsable
- Sociable
- Trabajo en equipo
- Vocación de servicio
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- Date of birth
- Driving License
- Phone Number
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