PANKAJ SAJWAN

PANKAJ SAJWAN

Housekeeping Supervisor/Executive at Relocatte
Lives in Gurugram, India
over 6 months ago

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About me

My name is Pankaj Sajwan, residing in noida,India. I am a B.sc Graduate. i am working as a Housekeeping Supervisor/Executive from last 3 years.Overall i have 5 years of Hospitality industry Experience.In my family we are four members.My hobbies are singing,listing music.

Experience

3 years and 6 months

  • Housekeeping Supervisor/Executive

    Relocatte - Gurugram, India

    Housekeeping
    December 2017 - Now · 1 year and 3 months

    • Responsible for supervising the work of the on-duty staff • Assign duties to the employees • Issue cleaning equipment and supplies to the staff for respective duties • Confirm with the front office for special guest requests such as flower arrangement in the room, etc. • Ensure that arrival rooms are made ready on time • Make sure that the check out rooms are cleaned and handed over to the front office on time • Update the system with real time status of room occupancy and the cleaning status • Ensure that the public areas are regularly cleaned, especially during events or functions • Prepare shift closure report • Give and take proper handover at the end and beginning of the shift • Coordinate with the housekeeping manager for conducting the performance appraisal • Analyze the staff performance for developing training plans • Train new employees for adapting to the hotel SOPs (Standard Operating Procedures)

  • Housekeeping Floor Supervisor

    Old World Hospitality - Gurugram, India

    Housekeeping
    September 2015 - November 2017 · 2 years and 3 months

    • Responsible for the cleanliness of the assigned areas • Work in accordance with the SOPs (Standard Operating Procedures) • Report to the Housekeeping Executive • Maintain a log of the daily tasks allocated and completed • Responsible for the serviceability and periodic maintenance of the equipment used • Update/inform the shift in charge supervisor with the progress of the tasks allocated in order to be updated in the system • Clean the check out rooms and replenish them with the necessary supplies • Attend to guest calls and requests and inform the same to the front desk • Report lost and found items to the front desk and deposit the same at the security department. Inform the shift in charge supervisor about the same • Replenish all inventories in the pantry and stock room • Coordinate with the team members for smooth and efficient functioning of the department

Education

  • B.sc In Hospitality & Hotel Administration

    Institute Of Hotel Management - Kurukshetra, India

    August 2008 - August 2011

    Done 3 years degree program B.sc in Hospitality & Hotel Administration with specialization in Housekeeping department

Languages

3 languages

  • Hindi

    Native or fluent

  • English

    Full professional

  • Arabic

    Limited working

Skills

10 skills

  • Cleaning Rooms
  • Guest Service
  • Housekeeping
  • Housekeeping Attendant
  • Housekeeping Executi
  • Housekeeping Operation
  • Housekeeping supervisor
  • Managing a team
  • Room Making
  • TEAM LEADER
Following
Royal Continental Hotel
Dubai, United Arab Emirates
Constance Moofushi Resort Maldives
North Central Province, Maldives
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