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To secure my position for a long-term career that will fit my qualification and to be qualified in a well established organization and a stable environment that will lead into a lasting relationship by growing together, gaining experiences, following standard operating procedures in a wide opportunity to comply in a competitive industry.
Reef Island - Manama, BahrainSpa & WellnessJanuary 2018 - Now · 11 months
*Welcoming clients *Taking phone calls *Handling mail *Recommending products and services *Answering to customer inquiries *Closing bills
Al Ghalia - Manama, BahrainF&B serviceApril 2016 - December 2016 · 9 months
*Monitoring the open dining sections of the restaurant for empty and cleaned tables *Estimating wait times for guests *Monitoring the guest waiting list *Ensuring that the needs of the guests are met while they are waiting *Answering the telephone, booking reservations and moving tables together to accommodate large parties.
General Organization for Youth and Sports (Alumni Club) - Manama, BahrainFront Office receptionMarch 2014 - March 2016 · 2 years and 2 months
*Manage the front desk by receiving incoming calls, greeting and attending to customers. *Check restaurant’s emails and respond to them accordingly; draw the attention of management to certain mails when necessary. *Communicate with other staff, such as dinners, informing them of clients’ bookings, needs and complaints.
Bachelor of Science in Hotel and Restaurant ManagementMarch 2007 - March 2011
EnglishNative or fluent100%
- Computer skill