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I aspire to become the General Manager of a luxury hotel in an urban city like London, Montréal, Mumbai or Paris. My goals is to gain as much experience as possible during the coming few years. And invest that experience in my own Luxury boutique hotel project.
I particularly appreciate the team spirit, which I consider as the most vital characteristic of a working environment. Curious, motivated and disciplined, I don’t consider myself as a leader but a warrior who battles from the front.
My passion for the hospitality & tourism is hereditary as my family is in the same business for years now. And I made my choice for doing my Masters in SKEMA quite easily as this school offers the opportunity to develop career internationally and to be part of a network spread all over the world.
During the last three years I have gone through the basic aspects of the hospitality business, and all the knowledge and the experience I have acquired has given me the ability and strength to take a step further.
Welcome Desk Agent
W Paris Opera - Paris, FranceFront Office receptionMay 2017 - September 2018 · 1 year and 5 months
Organization, regularity and team spirit are fundamental for the smooth functioning of the reception. My missions as the first receptionist consisted in welcoming guests and make sure they spend a pleasant time and appreciate the service of the hotel. Assist the Front Office manager in the daily administrative work. Training interns and all new welcome desk employees. I also ensured the role of the Night Manager for a certain period where I was responsible in taking decisions, in the absence of the general management during the night. Effective management and verification of all day transactions, client bills and room rates. Complete all the tasks on the PMS and prepare the report of the previous day. And finally supervise the night audit work.
Assistant Yield Manager
ROIH - Montreuil, FranceRevenue ManagementNovember 2016 - February 2017 · 4 months
Daily management of partner hotels yield. Update the board and communicate the results to the Director and all staff members. Handling e-mails, telephone and clients requests. Management and taking reservation for FITs, corporate and individual travelers for the partner hotels.
Evian Resort - Évian-les-Bains, FranceFront Office receptionMay 2016 - September 2016 · 5 months
A 5 Star Palace hotel, located in the city of Evian les Bains, and part of the Evian Resort. My missions: - Present the hotel and all the services offered during the check in to the clients. - Answer effectively and efficiently to the requests of guests throughout their stay. - Communicate and deliver the information received to the concerned services. - Follow the standards of The Leading hotels of he world. Keep a professional attitude whatever the situation.
Receptionnist / Reservation Agent
Hôtel Mercure Opéra Garnier - Paris, FranceFront Office receptionMay 2015 - September 2015 · 5 months
A 4**** hotel with 140 rooms located in the center of Paris, near the Saint-Lazare station and Gallerie Lafayette. I was a professional induction trainee as front office agent and reservation agent. My missions: - Handling clients Check-in and Check-outs. Cashing, management and closing off clients accounts. - Taking reservations for FITs, Corporate & Individual travelers. - Handling e-mails and diverse client requests.
Luxury Hospitality and Innovation
Skema Business School - Paris, FranceSeptember 2018 - Now
CMH - Paris, FranceSeptember 2014 - October 2018
During these three years at CMH Academy I have developed a true passion for the hospitality and tourism world. This degree is about an innovative sector with a continous development that enables to learn the theory and the practice of the industry of the services and allows you a fast entrance to the active life of the hotel business, the tourism, the communication and the event management.
Lycée Jean Macé - Vitry-sur-Seine, FranceAugust 2013 - June 2015
A high school specialization which allows to understand better the contemporary world. It has developed my interest in the economic and the social problems of the actual society and what has caused those problems to arise. Indeed, with some specific teaching in subjects like history, philosophy, mathematics and especially social economics.
FrenchNative or fluent100%
HindiNative or fluent100%
EnglishNative or fluent100%
- A team player
- Flexibility and adaptability
- Politeness and courtesy
- Strong hospitality