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A conscientious, enthusiastic and highly motivated person who is responsible and hard working: Possessing excellent communication and interpersonal skills and the proven ability to achieve targets and results. Mature with an outgoing, friendly personality, good organisational skills, flexible within the working environment, able to adapt quickly and positively either independently or as a member of a pro-active team to challenging situations whilst remaining calm, focused and positive.
The Haciendas Co - Madrid, SpainF&B serviceJuly 2015 - February 2016
Waitress in the restaurant selling Premium wines (Marqués de la Concordia Family of wines) Organic Foods (Hacienda Zorita Organic Farm).During my time here, I was taught how to perform at a high standard under a lot of pressure as well as the chance to expand my attributes by working at a high standard in a completely new environment. I enjoyed gaining an insight into this industry and also enjoyed gaining new abilities. My roles included taking food/beverage orders from customers, passing them on to the kitchen/bar staff and waiting for the food/beverages to be prepared before producing them to the customer. I also handled money, adhered to a strict uniform and appearance policy, cleaned the venue and undertook bar responsibilities such as changing barrels, cleaning lines and cash handling
Hotel Ibis Madrid getafe - Madrid, SpainF&B serviceMarch 2015 - June 2015
Assisting the chef to prepare hot breakfast food for the guests and preparing food for the coffee shop, including sandwiches and salads. Welcoming the guests in the breakfast area, talking with them and helping with any requests. Working as part of a team to ensure all food in the breakfast buffet is topped up and to clear the tables. Keeping track of guests coming for breakfast, taking down their room number and processing payment if needed
Food and Beverage assistant
Mercure - London, United KingdomF&B serviceOctober 2012 - June 2014
Waitress at Mercure London Bridge. Responsibilities Provide guests with information about local areas, giving directions, describe and recommend wines to customers, take orders for food or beverages, collect payments from customers. Check with customers to ensure that they are enjoying their meals and take action to correct any problems. Fill salt, pepper, sugar, cream, condiment, and napkin containers. Taking out trash, Clean tables or counters after patrons have finished dining.
AccorHotels - London, United KingdomF&B serviceOctober 2012 - June 2014
In this position I undertake a number of different roles within the hotel depending on the requirements of the day. Primarily I am employed as a waitress/Bar tender but also cover the reception and assist in the kitchen. Duties include greeting guests, serving food and drinks, taking payments, liasing with hotel guests, providing customer service, checking guests in and out, handling complaints, taking and delivering messages, arranging function areas and promoting local events.
Curso en Gestión de empresas de hostelería- CAM.
Cámara de comercio de Madrid - Madrid, SpainOctober 2014 - December 2014
SpanishNative or fluent100%
- Good organisational skill
- Leadership skils