Patrik Savel

Patrik Savel

Customer Care Representative, Technical support IT at AT&T, Inc.
Lives in Madrid, Spain
over 6 months ago

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Experienced Lecturer skilled in Group Decision Making, Translation, Foreign Languages, Communication, and Public Speaking. Strong education professional with a Master's degree focused in English and Spanish Language and Culture - Translating and Interpreting from Univerzita Komenského in Bratislava.

Experience

  • Customer Care Representative, Technical support IT

    AT&T, Inc. - Bratislava, Slovakia

    Customer Service
    March 2017 - August 2017 · 7 months

    Technical support for U.S. households regarding the Internet, land line and televisions - resolving product or service problems by clarifying the customer's complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, teaching the customers, - selling the products and services by either upgrading or adding new ones

  • Head of English, Lector of English language, Manager of English language department

    Anglická škola (English school) - Bratislava, Slovakia

    Administration & General
    October 2013 - May 2018 · 4 years and 8 months

    Recruiting, training and subsequent supervision of teachers and classes General English courses - A1 - C1 Specialized English courses: - Business English - Accounting English

  • Waiter, Bartender, Public relations

    El restaurante - Ibiza, Spain

    Tourism
    June 2013 - October 2018 · 5 years and 5 months

    - work during the summer seasons from June till September from 2013till 2016 and the summer season in 2018 - the objective of this job was to improve the communication skills in foreign languages with people of different cultures, customer service

  • Waiter, Bartender

    ROC Hotels - Ciutadella de Menorca, Spain

    Tourism
    June 2012 - September 2012 · 4 months

    - the objective of this job was to improve the communication skills in Spanish and English language as well as the customer service experience

Education

  • Master programme, Faculty of Arts, translation and interpreting

    Comenius University in Bratislava, Slovakia - Bratislava, Slovakia

    September 2013 - June 2016

    English language (C1) and culture Spanish language (C1) and culture

Languages

  • Czech
    Native or fluent
    100%
  • Slovak
    Native or fluent
    100%
  • Spanish
    Native or fluent
    100%
  • English
    Native or fluent
    100%
  • German
    Limited working
    40%

Skills

  • Customer-service
  • Empathy
  • Languages
  • leading
  • RECRUITMENT
  • Responsibility
  • Teaching
  • Teamwork
  • Training
Following
SiteMinder
United Kingdom
Booking.com
Amsterdam, Netherlands
Sixt
Pullach, Germany
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