Patrizia Spagnolo Plaza

Patrizia Spagnolo Plaza

Internal Markerting Coordinator at Palladium Hotel Group
Lives in Ibiza, Spain
over 6 months ago

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Enthusiastic hospitality professional with over 3 years experience in the Caribbean. Very self-motivated, passionate, flexible and results oriented. Looking forward to new professional challenges.

Experience

  • Internal Markerting Coordinator

    Palladium Hotel Group - Ibiza, Spain

    Sales & Marketing
    February 2017 - Now · 1 year and 11 months

    Project management: development and implementation of the new creative line for the Grand Palladium Hotels & Resorts collaterals and the products related: People of Palladium, Zentropia Palladium Spa & Wellness, Palladium Premium Experience. | Brand audit. | Standardization and coordination with the America’s area Headquarters. Coordination of brand photo and video shootings.

  • Upselling Manager America

    Palladium Hotel Group - Playa del Carmen, Mexico

    Management
    September 2014 - December 2016 · 2 years and 4 months

    Responsible for the upsell revenue, especially from the Accommodations and Food & Beverages departments, at the resorts of the America area, in Mexico (Riviera Maya, Riviera Nayarit), Jamaica (Montego Bay), Dominican Republic (Punta Cana and Santo Domingo) and Brazil (Salvador de Bahía). -Definition of the sales procedures and techniques applied in each one of the departments involved. -Definition and control of the yearly upsell revenue goals. -Support to the operations departments for the achievement of their upsell goals. -Frequent sales trainings for each one of the departments involved. -Product development regarding price, promotion and presentation. -Creation of the new promotional materials for the different products and services. -Creation of offers and promotions. -Sales reporting every 15 days.

  • Management Developement Program

    Palladium Hotel Group - Lucea, Jamaica

    Management Trainee
    November 2013 - August 2014 · 10 months

    November 2013 - May 2014 : Training across the main operations departments (front and back office for Food & Beverages and Room Division) of the property Grand Palladium Jamaica & Lady Hamilton Resort & Spa (Lucea, Jamaica). May 2014 - September 2014: Training in the head quarters of the company, Marketing Department (Ibiza, Spain).

  • Marketing Internship

    Palladium Hotel Group - Ibiza, Spain

    Sales & Marketing
    June 2013 - September 2013 · 4 months

  • Management Internship

    Palladium Hotel Group - Santo Domingo, Dominican Republic

    Management Trainee
    June 2012 - September 2012 · 4 months

    Dominican Fiesta Hotel & Casino

  • Accounting Internship

    Hotel Alimara - Barcelona, Spain

    Finance/Accounting
    February 2012 - April 2012 · 3 months

  • Housekeeping Internship

    Fairmont Rey Juan Carlos I - Barcelona, Spain

    Housekeeping
    June 2011 - December 2011 · 7 months

  • Front Desk Internship

    Meliá Hotels International - Barcelona, Spain

    Front Office reception
    August 2010 - February 2011 · 7 months

    Hotel ME Barcelona

Education

Languages

  • Spanish
    Native or fluent
    100%
  • Italian
    Native or fluent
    100%
  • English
    Full professional
    80%
  • Catalan
    Full professional
    80%
  • French
    Notions
    20%

Skills

  • Accounting
  • Analyst
  • Detail oriented
  • F&B operation
  • Front Desk
  • Hospitality
  • Hotel Operation
  • Housekeeping
  • Initiative
  • Languages
  • Managing
  • Marketing
  • Multitasking
  • Public Speaking skills
  • Sales
  • Upselling skills
  • Willingness to Learn
Following
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