Patrícia Gonçalves

Patrícia Gonçalves

Group Sales Coordinator at The Ritz-Carlton Hotel at Hotel Arts Barcelona
Lives in Barcelona, Spain

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About me

I started working as a Sales Agent where I had the chance to develop my own sell strategy and
establish relationship with travel agents and individual consumers.

Now I am coordinating groups from key accounts, managing their accommodation and revising
their allotments accordingly to our revenue strategy.

After work, you can find me at a bodypump or spinning class; or I might be enjoying a wine,
having a great dinner or may be in the cinema. Yes, I am an #ActionDramaMoviesLover.
What motivates me the most is that I am always looking to develop new projects.

Experience

10 years and 10 months

  • Group Sales Coordinator at The Ritz-Carlton Hotel

    Hotel Arts Barcelona - Barcelona, Spain

    Sales
    March 2018 - Now · 6 years and 2 months

    Responsible for Groups since the contract signed until group departure managing all room accommodation and group revenue. Coordinating with Conference Team and Operations Team. Award: 5 Stars Employee of the Second Quarter

  • Sales Task Force - SPG Marriott Migration

    Maria Cristina, a Luxury Collection Hotel by Marriott International - San Sebastián, Spain

    Sales
    December 2018 - December 2018 · 1 month

    Task Force assisting the Sales Team during the integration process for the using of the Marriott systems.

  • Reservation Sales Agent at The Ritz-Carlton Hotel

    Hotel Arts Barcelona - Barcelona, Spain

    Reservations
    July 2015 - March 2018 · 2 years and 9 months

    Multiple Times Top Producer of the Month achieving Hotel Goals - 2016/2017 Quality Test Call Audits 100% Score in 10 Consecutives Quality Audits from The Ritz-Carlton Company, LLC

  • Cross Trainning

    The Ritz-Carlton Abama - Santa Cruz de Tenerife, Spain

    Event
    November 2016 - November 2016 · 1 month

    Cross Training at The Ritz-Carlton Abama Resort in the following Areas during 1 week - Group Coordinator - Revenue Management - Wedding Planner - Conference

  • Administrative & Event Assistant at StarSix Events

    SANA Hotels - Lisbon, Portugal

    Event
    May 2014 - August 2015 · 1 year and 4 months

    Multitasking operating a StartUp for Events at Hotel Chain. Responsible for Marketing Brand Plan, Newsletters, Data Base, Social Network. Events: -After Party MODALisboa: 100 Guests; -Sunset Parties SANA Hotels: 300 Guests -Weekly after works at Evolution Hotel - Christmas Party for SANA employees all over the world

  • Reservation Sales Agent at The Ritz-Carlton Hotel

    Penha Longa Hotel Resort, a Ritz-Carlton Hotel - Sintra, Portugal

    Reservations
    June 2013 - August 2014 · 1 year and 3 months

    Direct Sales for Rooms, Spa, Golf and Outlets with HB and FB options. Anticipating guests needs and achieving crosselling goals.

Education

Languages

5 languages

  • Portuguese

    Native or fluent

  • English

    Full professional

  • Spanish

    Full professional

  • Italian

    Notions

  • Catalan

    Notions

Personal information

Nationalities

  • Portuguese

Date of birth

October 20th 1991

Skills

20 skills

  • Ambition
  • Anticipation of needs
  • Client focus
  • Committed
  • Creative mind
  • Detail oriented
  • Direct sales
  • Goal oriented
  • Group Reservations
  • Hotels
  • Luxury Sales
  • Perfectionist
  • Resorts
  • Revenue Analisys
  • Revenue Forecasting
  • Revenue Maximization
  • Sales
  • Sales Skills
  • Tourism Market
  • Upselling skills
Connections
Nicolò Valsasina
International HR Recruiter at Alef&Maqroll
Hermes Recruit
Cruise Ship Careers at Hermes Recruitment
ENZO AITA
Revenue Management Advisory Board at HSMAI Region Europe
View 17 connections
Following
The London EDITION
The London EDITION
London, United Kingdom
The Barcelona EDITION
The Barcelona EDITION
Barcelona, Spain
Escola de Hotelaria e Turismo do Estoril
Other members
Rajmilan Poudel
Vancouver, Canada
Morris Lorusso
Barcelona, Spain
Gabriela Calvo
Barcelona, Spain
View more
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