Paula Esturao

Paula Esturao

Front Desk Agent at Derby Hotels Collection
Lives in Barcelona, Spain

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About me

My previous experience in the hospitality industry, gave me the chance to be part of luxury industry acquiring high quality standars and special care for guest satisfaction.
My work experience gave the opportunity to be involved in a dynamic and multicultural environment.

Experience

3 years and 10 months

  • Front Desk Agent

    Derby Hotels Collection - Barcelona, Spain

    Front Office reception
    April 2019 - Now · 9 months

  • Reservation Agent

    Own Hotels - Buenos Aires, Argentina

    Reservations
    July 2018 - September 2018 · 3 months

  • Recepcionist

    Fasano - Punta del Este, Uruguay

    Front Office reception
    December 2017 - March 2018 · 4 months

  • Recepcionist/Host

    Park Hyatt - Buenos Aires, Argentina

    Front Office reception
    September 2016 - April 2017 · 8 months

    Check In/Out process , guest requests and invoice procedures

  • Hostess

    Park Hyatt - Buenos Aires, Argentina

    F&B service
    January 2016 - September 2016 · 9 months

    As a Hostess I was on charge of greeting costumers, take reservations and cashiering.

  • Waitress

    Park Hyatt - Buenos Aires, Argentina

    F&B service
    November 2014 - December 2015 · 1 year and 2 months

    .

Education

  • Vatel Buenos Aires (Argentina) - Buenos Aires, Argentina

    March 2014 - December 2017

Languages

3 languages

  • Spanish

    Native or fluent

  • English

    Full professional

  • Italian

    Limited working

Personal information

Nationalities

  • Italian

  • Argentinian

Work Permits

  • European Union

Date of birth

September 29th 1989

Driving License

Yes

Skills

3 skills

  • Empathy
  • Passionate and committed
  • Teamwork
Connections
Subhajit Sikder
On Job Training at Radisson Blu Hotel (RHG)
Sameeur Rahman
Reservation, & Customer Service Executive at Wahaj Boulevard Hotel
Hamza Khan
Reservation Agent at ROSE HOTELS & HOTEL APARTMENTS, DUBAI, UAE
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