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Hotel Madanis - Barcelona, SpainFront Office receptionSeptember 2017 - Now
Front desk agent at the reception of three establishments: Hotel Madanis ****, Hotel Madanis Liceo*** and Apartamentos Madanis. Functions and attainments: - Oral and written communication skills to register and accommodate guests - Check guests in/out; deal with cash and credit card payments of bills. - Handle complaints and requests - IT and cash closure skills. - Selling touristic tickets and products
EF Eduaction First - Dublin, IrelandRecreation & LeisureJuly 2017 - July 2017
EF Education First is an international education company that specializes in language training, educational travel, academic degree programs, and cultural exchange I worked in Dublin (Ireland) as a course leader, taking care and helping some students from Spain. The main tasks and attainments were: - Leadership role - Activities planner - Teamwork skills
Tamarit Beach Resort - Tarragona, SpainFront Office receptionJune 2015 - October 2015
Tamarit Park Resort is a first category camping site and resort, one of the biggest and most famous in Tarragona. Tasks: - Customer service. - Cashier. - Coordination with other departments. - Provide touristic information and offer touristic services. - Management of guided visits in the resort.
Temporary Job assistant and promoter
Puig - Barcelona, SpainCustomer ServiceNovember 2014 - June 2017
Puig is a Spanish fashion and fragrances trade company. Temporary jobs at their main store point located in Barcelona, "El Corte Inglés Plaça Catalunya". Tasks: - Promoting new fragances (Carolina Herrera, Paco Rabanne, Prada, Nina Ricci and Jean Paul Gaultier). - Selling and costumer service. - Carrying out commercial strategies. - Cashier.
Receptionist internship and events assistant
Casas del Lago Hotel - Ciutadella de Menorca, SpainFront Office receptionJune 2014 - October 2014
Casas del Lago is a four star superior category hotel located in Menorca, Spain. It was my firt job as a recepcionist and events assistant. Tasks: - Costumer service. - Cashier. - Promotion of the events and activities organised in the hotel. - Public presentation of the leisure facilities and services. - Management of guided visits in the hotel. - Market research - Beach club events assistant.
Tais Azafatas - Barcelona, SpainEventsDecember 2013 - March 2017
Eventual contracts as a hostess for different international events located in Barcelona, such as MWC (Mobile World Congress) from 2014 to 2017, HP Discover and Microsoft Congress. Tasks: - Enqueries and Payment assistance. - Registration and badge collection. - Atendees guidance and organization. - Touristic and costumer service.
Mediterrani Escola Universitaria - Barcelona, SpainOctober 2012 - July 2016
CAE Certificate in Advanced English
University of Cambridge - Barcelona, SpainOctober 2012 - July 2016
SpanishNative or fluent100%
CatalanNative or fluent100%
- High responsibility
- Very organized