Pauline DEMAEGDT

Sales Executive at Novotel Paris Est
Lives in Paris, France

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Experience

4 years and 6 months

  • Sales Executive

    Novotel Paris Est - Paris, France

    Sales & Marketing
    March 2018 - Now · 1 year and 9 months

    Sell and promote the hotel and its different services (conference rooms, accommodation, restaurant) Manage groups and seminars requests Follow up on sent proposals and conduct Site Inspections with potential customers

  • Reservation Agent

    Four Seasons Hotel Prague - Prague, Czechia

    Reservations
    February 2016 - January 2018 · 2 years

    Manage reservations and sell the hotel products and services by following the hotel standards and by enhancing guests loyalty Assist the Supervisor by checking the arrivals and the future groups Guest Recognition Specialist: enhance our ability to deliver an exceptional experience for each guests on every stay Designated Trainer: train the new Reservations Agents Employee of the month in April 2017

  • Guest Relation Agent

    Daios Cove Luxury Resort and Villas - Agios Nikolaos, Greece

    Guest Relations
    July 2015 - October 2015 · 4 months

    Welcome the guests and show the hotel and its facilities Assist the Concierge and recommend activities and restaurants to the guests Manage guests relation and representative of French guests at the hotel

  • Reservation Agent and Receptionist

    Steigenberger Wiltcher's - Brussels, Belgium

    Front Office reception
    January 2015 - June 2015 · 6 months

    Sell the hotel products and services by following the hotel standards and by enhancing guests loyalty Proceed with the check in and check out procedures Give information to the guests regarding the stay conditions and services available at the hotel

Education

  • Northern Arizona University - School of Hotel & Restaurant Management

    August 2013 - June 2014

    Main courses: Hospitality marketing, managing customer service, global issues in hospitality

  • Bachelor International

    ESC - Ecole Supérieure de Commerce de la Rochelle - La Rochelle, France

    September 2011 - June 2015

    « Bachelor International » in the Business School “Groupe Sup de Co La Rochelle” certified EPAS and AACSB – Option “track all in English” (all my classes in English) 4 years study program including 2 years abroad (4 months and 6 months internships - 1 year in a partner university: Northern Arizona University - United States)

Languages

3 languages

  • French

    Native or fluent

  • English

    Full professional

  • Spanish

    Professional working

Personal information

Nationalities

  • French

Date of birth

March 28th 1993

Skills

4 skills

  • Adaptable
  • - dynamique
  • Efficient
  • Use opera

Additional Information

2 informations shared

  • Volunteering in the association “Aide et Solidarité Bénin” (Benin)

    Extra tutoring and organization of activities with 46 children aged 5 to 18 years old

  • Promotion of Bachelor International

    shows, open-days, video chat in La Rochelle, Paris, Bordeaux

Connections
Mathieu Lombard
Junior Operations Manager at Meininger Hotels
Matúš Mikitka
Student from University College of Northern Denmark (UCN)
Following
Booking.com
Amsterdam, Netherlands
Other members
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Paris, France
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