Pauline Massena

Pauline Massena

International Sales Manager at Evian Resort
Lives in Évian-les-Bains, France

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About me

As a young professional in the hospitality industry, graduated from the Paul Bocuse Institute, I have known how to develop my professional competences within prestigious companies.

My progress took place in the area of luxury events organization where I could put, successfully, my organizational, innovative and leadership qualities, forward.
I have the conviction to be able to participate efficiently to ambitious projects, working in full autonomy or within a team.

Nowadays, I would like to be part of the Sales and Marketing department in a luxury firm.
Aware of the strong competitiveness of our activity area, my professionalism and creativity will be the asset I will provide to my future employer.

Self-fulfillment associated to the professional performance are, on my opinion, the elements of a successful experience.


4 years and 4 months

  • International Sales Manager

    Evian Resort - Évian-les-Bains, France

    Sales & Marketing
    November 2017 - Now · 2 years and 2 months

  • Head of Sales

    One&Only; Le Saint Géran - Mauritius Bay, Ireland

    Sales & Marketing
    September 2014 - February 2016 · 1 year and 6 months

    In charge of several markets, I report directly to the Sales & Director to establish a Sales strategy to improve Revenue. As a Head of Sales, please find below my main tasks: - Install an action plan for the following markets: Scandinavia, Americas, Reunion, Spain, Austria, Australia, Switzerland; - Direct contact with the corporate office - MICE business: proposals, follow up, contracting - Be aware of the competition progress in terms of rate and occupation - Participate to several roadshows and sales trips around the world - Participate actively in the development of the business plan - Create offers to improve business - Increase occupancy and revenue - Rate contracting - Revenue Management strategies - Direct contact with the TOs and Travel Agencies to develop a strong partnership and increase bookings

  • Sales Executive

    Grand Hotel du Cap Ferrat - Saint-Jean-Cap-Ferrat, France

    March 2013 - September 2013 · 8 months

    Hired after my internship, I was in charge of the groups before their arrival at the hotel, I had to take care of their needs concerning the rooms and make the connection with all the departments so they could be aware of all the details and needs the customer had. Some of my other tasks were to: - Attend trade exhibitions, conferences and meetings; - Review daily, weekly and monthly sales performance; - Elaborate and negotiate contracts; - Elaborate the annual Business Plan with the Sales and Marketing Director;


  • Master of International Marketing

    Hult International Business School - San Francisco, CA, United States

    September 2013 - August 2014

    World's most international business school. Top 10 FT ranking for international business and experience.

  • Institut Paul Bocuse - Écully, France

    September 2009 - October 2012


3 languages

  • French

    Native or fluent

  • Spanish

    Native or fluent

  • English

    Native or fluent

Personal information


  • French

Date of birth

June 07th 1990


7 skills

  • Marketing
  • Microsoft pack office
  • Ms office skills
  • Photoshop
  • Reservations
  • Revenue Managment
  • Sales
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