Pauline Massena

Pauline Massena

Head of Sales at Beaumier
Lives in Annecy, France

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About me

As a young professional in the hospitality industry, graduated from the Paul Bocuse Institute, I have known how to develop my professional competences within prestigious companies.

My progress took place in the area of luxury events organization where I could put, successfully, my organizational, innovative and leadership qualities, forward.
I have the conviction to be able to participate efficiently to ambitious projects, working in full autonomy or within a team.

Nowadays, I would like to be part of the Sales and Marketing department in a luxury firm.
Aware of the strong competitiveness of our activity area, my professionalism and creativity will be the asset I will provide to my future employer.

Self-fulfillment associated to the professional performance are, on my opinion, the elements of a successful experience.

Experience

10 years

  • Head of Sales

    Beaumier - Annecy, France

    Sales
    January 2024 - Now · 3 months

    - Team Management - Building & optimizing sales strategies - Participating to International Sales Representation

  • Senior Sales Manager

    Four Seasons Hotel Des Bergues - Geneva, Switzerland

    Sales
    August 2022 - May 2023 · 10 months

  • Senior Sales Manager

    Four Seasons Hotel des Bergues - Geneva, Switzerland

    Sales
    August 2022 - May 2023 · 10 months

    Four Seasons Hotel des Bergues - Geneva, Switzerland * In charge of all Europe, Switzerland, UK and the Americas * Segments: Leisure, Corporate & MICE * In charge of Virtuoso and American Express (FHR) affiliations * Build and animate ongoing action plans & regular reviews with the different country leadership team * Meet and exceed assigned sales quota by acquiring new customer accounts and renewing and growing existing relationship * Monitor and report on room revenue evolution, trends, new partnership, group contracting * Prospect, develop, estimate and contract new targets Achievements : - 2022: o Leader Circle Award 2022: Top 15 Four Seasons Sales Performer o Budget Exceeded by 11% o Sales Goals achieved at 156% - 2021: Top 50 Four Seasons Sales Performer

  • Sales Manager

    Four Seasons Hotel Des Bergues - Geneva, Switzerland

    Sales
    January 2020 - August 2022 · 2 years and 8 months

  • International Sales Manager

    Four Seasons Hotel des Bergues - Geneva, Switzerland

    Sales
    January 2020 - August 2022 · 2 years and 8 months

  • International Sales Manager

    Evian Resort - Évian-les-Bains, France

    Sales
    November 2017 - January 2020 · 2 years and 3 months

    Evian Resort - Evian les Bains, France * In charge of the UK, Scandinavian and the Americas (leisure & MICE) * Maintain & develop partnership with TO/TAs with communication and sales actions * Coordinate LHW, Virtuoso and American Express (FHR & THC) affiliations * Represent de property during international Trade-shows & Sales Calls * Provide targets and incentive schemes to develop best practice on how to sell hotels * Develop and partner with an international representative team a solid sales action plan * Participate and develop the main sales strategies

  • International Sales Manager

    Evian Resort - Évian-les-Bains, France

    Sales
    November 2017 - December 2019 · 2 years and 2 months

  • Seasonal Rentals Manager

    John Taylor Luxury Real Estate - Saint-Jean-Cap-Ferrat, France

    Event
    March 2016 - October 2017 · 1 year and 9 months

    John Taylor Luxury Real Estate - Saint-Jean Cap-Ferrat, France This function gave me the opportunity to emphasize my knowledge in BtoC sales, negotiation and multi tasking.

  • Rental Sales Agent

    John Taylor - Saint-Jean-Cap-Ferrat, France

    Sales
    March 2016 - October 2017 · 1 year and 9 months

  • Head of Sales

    One&Only; Le Saint Géran - Mauritius

    Sales
    September 2014 - February 2016 · 1 year and 6 months

  • Sales Executive

    Grand Hotel du Cap Ferrat - Saint-Jean-Cap-Ferrat, France

    Sales
    March 2013 - August 2013 · 7 months

  • Assistant Sales & Marketing Director, Trainee

    Grand-Hôtel du Cap-Ferrat - Saint-Jean-Cap-Ferrat, France

    Sales
    September 2012 - March 2013 · 7 months

    Grand-Hôtel du Cap-Ferrat - Saint-Jean Cap-Ferrat, France * Assist the Sales and Marketing Director to execute her daily tasks * Prepare daily and weekly reports as well as statistics * Help to the analysis and to the fulfillment of the various Marketing actions * Manage the groups * Update the hotel database * Manage the hotel website * Carry out visits of the hotel

  • Stage Assistant Director of Sales & Marketing

    Grand-Hôtel du Cap-Ferrat - Saint-Jean-Cap-Ferrat, France

    Sales
    September 2012 - March 2013 · 7 months

Education

  • Master Certificate in Hospitality Management

    Cornell University; Ithaca, USA

  • Bachelor's Degree of International Hotel Management

    Institut Paul Bocuse - Lyon, France

  • Master of International Marketing

    Hult International Business School - San Francisco, USA

  • Master Certificate in Hospitality Management

    Cornell University; Ithaca, USA

    August 2018 - August 2019

  • Master

    eCornell | Online Learning by Cornell University

    August 2018 - July 2019

  • Master of International Marketing

    Hult International Business School - San Francisco, CA, United States

    September 2013 - August 2014

    World's most international business school. Top 10 FT ranking for international business and experience.

  • Institut Lyfe (Ex-Institut Paul Bocuse) [ THE-ICE ] - Écully, France

    September 2009 - October 2012

Languages

3 languages

  • French

    Native or fluent

  • Spanish

    Native or fluent

  • English

    Native or fluent

Personal information

Nationalities

  • French

Date of birth

June 07th 1990

Skills

11 skills

  • Luxury hotel
  • Luxury Sales
  • Management
  • Marketing
  • Microsoft pack office
  • Ms office skills
  • Opera
  • Photoshop
  • Reservations
  • Revenue Managment
  • Sales
Connections
GIANCARLO PASTORE
Amministratore at CIPAS TM
Zied Zarg El Aioun
Réceptionniste Tournant at Summer Hotels Group
Rajmilan Poudel
Hosco Partner Ambassador at hosco Ambassador Program
View 5 connections
Following
SBE Entertainment Group
SBE Entertainment Group
Los Angeles, CA, United States
Grand-Hôtel du Cap-Ferrat, A Four Seasons Hotel Hôtel Metropole Geneva
Hôtel Metropole Geneva
Geneva, Switzerland
Other members
Tifenn Cormerais
Paris, France
Caroline Pinter
Cassis, France
Timothée Pélican
Bordeaux, France
Matías Piñeiro
Écully, France
Romane Vachon
Aix-en-Provence, France
View more
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