Pavitra Ankam

Pavitra Ankam

Student from University of Bologna - Hospitality and Tourism Management
Lives in Rimini, Italy
over 6 months ago

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A dynamic and self - motivated professional, looking for a challenging career in the field of Hospitality Management with multifaceted skills and be an invaluable asset to the organization.Consistently achieve performance goals through enthusiasm, determination and initiative.

Experience

  • Sales Manager Intern

    ML Components GmbH - Mainz, Germany

    Sales & Marketing
    July 2018 - August 2018 · 2 months

    Was part ML components for Sales executive internship, within one week i was promoted as sales office manager Intern. I was responsible for 4 teams, motivating and encouraging daily sales and tracking calls. Performance evaluation for all the team members. Preparing hall of fame to motivate team. Collecting weekly reports form supervisors, verify and send to Director of sales. Checking team members deals and updating with necessary corrections. Taking part in supervisors meeting and Board meeting, preparing the summary and mailing to CEO. Training new interns and sales staff. Preparing weekly sales incentive targets and updating teams. Helping DOS in daily tasks.

  • Sr.Assistant Manager

    Dominos Pizza India Ltd. - Hyderabad, India

    Retail
    June 2013 - July 2016 · 3 years and 2 months

    *Supervise the orders and delivery of pizzas, pastas, desserts and drinks. *Lead the team in maintaining brand standards and providing great customer service. *Motivate and coach the team to maximize sales. *Monitor utilization of resources to control costs. *Maintaining excellent working relationship with local community, police and citizen, ordering food, beverages & Supplies, monitored food cost budgets, menu specials and cost control. *Involved in marketing, sales, advertising and providing excellent customer service. *Staff recruitment. *Training and development of the team. *Create fun and professional working environment. *Assisted in marketing and merchandising of restaurant services. *Recommended effective marketing strategies to expand market presence and increase revenue and profitability. *Provide consistently high quality product and service to customers.

  • commi chef(level 2)

    Hotel Park Hyatt - Chennai, India

    Bakery/Pastry
    July 2012 - May 2013 · 11 months

    *Prepared desserts and other baked goods. *Garnished and served creme patisserie, friands, almond cream and ganache. *Interacted with customers to understand and fulfill special orders. *Promoted sales through quality service, effective product display and product knowledge. *Managed junior kitchen staff to ensure hygiene and safety of the kitchen. *Planned the desserts and sweets menu for creating recipes. *Prepared customized and specialty desserts such as mini cakes. *Checked ingredients inventory to reorder for supplies as and when required.

Education

  • Tourism Economics and Management

    University of Bologna - Hospitality and Tourism Management - Rimini, Italy

    September 2016 - Now

    current student

  • Bachelors in hotel management and catering technology

    osmania university - Rimini, Italy

    June 2009 - May 2012

Languages

  • Telugu
    Native or fluent
    100%
  • Hindi
    Native or fluent
    100%
  • English
    Native or fluent
    100%
  • Tamil
    Limited working
    40%
  • Italian
    Limited working
    40%

Skills

  • events planning and organising
  • Friendly and positive
  • Good Communication Skills
  • Handling guest complaint
  • Leadership - was responsible for a team of 30.
  • Retail sales
  • Staff training and development
Following
Baglioni Hotels
Milan, Italy
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