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About me
Recently graduated in Tourism and passionate about travelling. Committed to delivering a high quality of service. Eager to thrive in the tourism industry. Motivated to pursue and overcome new challenges in order to achieve the best results at a professional and personal level.
Experience
6 years
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Sales Consultant
Fitness Hut - Alverca do Ribatejo, Portugal
SalesJanuary 2019 - Now · 5 years and 3 monthsResponsible for acquiring new clients to the gym, while maintaining contact with the active clients and assisting them . Making deals with several companies in which they will benefit of better prices for their employees. Finding ways to place the product i n the best position possible compared to the market.
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Guest Service Agent
Corinthia Hotel Lisbon - Lisbon, Portugal
Guest RelationsNovember 2018 - January 2019 · 3 monthsEnsure maximum guest satisfaction f ro m arrival to departure . Welcome guests, provide them information and advice about the city and events taking place, keeping them informed about services, restaurants, tours, car rental, museums . Responsible for full reports a nd daily checklists related to the Guest Services department using Opera Software
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Sales Representative
Helloboat - Lisbon, Portugal
SalesAugust 2018 - September 2018 · 2 monthsDirect sales of boat tour tickets to the public. Create and develop strategies of business growth.
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Leisure Attendant Internship
Martinhal Family Hotels & Resorts - Cascais, Portugal
Sport and FitnessJune 2018 - July 2018 · 2 monthsDevelop and implement innovative activities appropriate to the hotel's concept, which is a 5 star Resort. Maintain and supervise the pool area. Kids Club duties. Develop and create an all around activity plan, in between pools and hotel perimeter which involves the parents, children, but specially the whole families.
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Health Club Attendant Internship
Penha Longa Hotel Resort, a Ritz-Carlton Hotel - Sintra, Portugal
HealthJuly 2017 - September 2017 · 3 monthsIndoor and outdoor pool responsibilities. Kids Club duties. Maintaining the equipment of the gym clean and organized. Direct contact with the client in which should be created a bond with the client resulting in positive feedback and therefore generate mor e revenue. Fulfill client ’s requests satisfying their needs.
Education
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Bachelor's Degree
ESHTE Escola Superior de Hotelaria e Turismo do Estoril - Estoril, Portugal
September 2015 - June 2018Graduation in Leisure Management and Tourism Entertainment
Languages
5 languages
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English
Native or fluent
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Spanish
Native or fluent
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Portuguese
Native or fluent
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French
Limited working
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German
Notions
Personal information
Nationalities
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Portuguese
Date of birth
July 18th 1997
Driving License
Yes
Skills
5 skills
- Commited to delivering a high quality of service
- Good communication and interpersonal skills
- Microsoft Office Programs
- Opera PMS
- Willingness to Learn
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