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After more than 12 years of experience in managerial positions and having lived in Germany, Spain, Qatar and Dubai, I have developed a deep knowledge in Change Management, International Business, Strategy, Human Resources and Business Development, being involved in high level decisions, designing and implementing strategic plans and reporting to the Board.
Goal’s oriented, big capacity of analysis, proactive and commercial profile. Experience in both strategic and tactic levels. People leadership experience, very strong emotional intelligence and communication skills. Problem solving approach, integrity, excellent judgment, diplomacy skills.
Industries Experience: hospitality, international trade and development, strategy consulting, management consulting, market research, staffing and recruiting, marketing and advertising, public relations and communications, construction services, oil & gas services, government relations, import - export, food and beverages, wine and spirits
REGIONAL DIRECTOR OF HUMAN RESOURCES - MIDDLE EAST
Meliá Hotels International - Dubai, United Arab EmiratesHuman ResourcesJanuary 2017 - Now · 1 year and 12 months
Company Description: (www.meliahotelsinternational.com) Meliá Hotels International is Spain's leading hotel company and one of the largest hotel companies in the world, with seven famous brands and more than 370 hotels in 43 countries on 4 continents.. Responsibilities: The main role is to support MHI operations in the Middle East and to lead the HR Department within the region from an strategic perspective, including not only the hotels but also the regional office based in Dubai. • Implementation of the strategic plan for HR in the Middle East. • Provide strategically consultation and executive coaching to officers and management regarding employee relations issues and counseling. • Advice and guidance management in best practice performance management and ensuring consistency and adherence to company policies and applicable employment law. • Definition and Implementation of company policies and procedures. • Provide overall leadership and guidance to the People function by overseeing talent management including talent attraction, recruitment, retention, training, performance management, career development and employee engagement. • Supervision and execution of openings in the Region. • Compensation and Benefits definition and analysis.. • Preparation of Feasibility Studies for potential projects. • Employee Survey implementation, presentation and follow up. • Quarterly KPIs. • Preparation, presentation and follow up of the annual operating budget and financial plans for HR. • Definition and implementation of Contingency plans when required. • Owners relations: Hotel Management Agreements, Pre-Opening Budgets. • Employer Branding: being the leader in the Region to define and implement the company’s strategic vision, interacting with other entities (i.e.: universities and business schools) in creating brand awareness of MHI within the Region.
SEATTLE TRADING AND CONTRACTING - Doha, QatarManagementFebruary 2012 - January 2017 · 4 years and 12 months
Company Description: (www.seattle-qatar.com) Seattle Trading & Contracting is the first Spanish company established in Qatar, with more than 15 years doing business in the country, employing more than 800 employees, offering the following services: 1) Consultancy services, being an associate member of Argos Consulting Network. 2) Local sponsorship and agency services to foreign and local companies in different sectors such as Oil and Gas, Construction, Military equipment, Naval Equipment, Power and Engineering. 2) Workforce construction services - manpower services. 4) Business Center Services. Responsibilities: The main objective of my scope has been to restructure the Company, creating an independent Management Team and a Board, defining the duties and responsibilities of all the areas such as Human Resources, Sales and Consultancy and implementing new procedures in order to gain efficiency and profitability. Working in both strategic and tactic levels, I have been involved mainly in: • Design and implementation of strategic plans. • Identification of new clients and management of the current clients, private and public companies. • Supervision and implementation of the Quality System (ISO). • Managing the relationship with the local Qatari partner - sponsor. • Member of the Board since April 2014. • Preparation, evaluation and presentation of the company results and strategy to the Board: P&L analysis. • Supervising and managing the 4 divisions of the Company: o Personnel: 800 employees in our payroll. Managing and executing recruitment processes (Nepal, Sri Lanka, India, Philippines, Spain, Bangladesh): visas, residence permits, labor contracts, power of attorney for the recruitment agencies, applicable labor law. Supervision of the personnel’s logistics: accommodation, transportation, catering. Definition of the Human Resources Policy, recruitment, incentives plans. Management of the Company block visa. o Consultancy: advising Spanish companies and institutions in doing business in Qatar and UAE: Advisor in the identification and selection of a local partner. Business development activities for all the clients. Strategic advice in doing Business in Qatar and UAE. Marketing plans and internationalization business plans design. Speaker in Spanish institutions about doing business in Qatar and UAE. Supervision of trade delegations and trade fairs participation. Market research reports supervision. o Local sponsor: acting as the 51% of the capital as local partner for foreign companies: Identification of potential clients. Negotiation of fees and Articles of Association. Supervision of the full process of setting up the companies in Qatar, following the Qatari law. Management of the Relationship with the companies: 6 companies, 5 Spanish and 1 American, 4 of them related into civil construction and 2 of them engineering companies. Leadership and management of the relationship strategy with the Qatari partner. o Business Center: 22 offices: Set up the division, getting all the licenses and requirements from Civil Defense and other legal requirements. Identification and management of current and new clients. Service list design and pricing policy. Business development supervision. Achievements Since 2012, increment of the company’s profit in more than 150% and reduction of the direct costs and overheads more than 15%. Certification of the ISO 9001, recruitment of more than 300 employees, increment of the block visa with more than 200 new visas, creation and development of 3 new business areas (sponsorship, business center and Company Set up Legal Services). As Business Development representative of the Spanish Regions, I have organized more than 50 business trips for Spanish companies in Qatar and the UAE, meeting with potential clients and partners.
ARGOS CONSULTING NETWORK - Zaragoza, SpainManagementJanuary 2005 - February 2012 · 7 years and 2 months
Company Description: (www.argosconsulting.net) ARGOS Consulting Network is a multinational business consultancy firm with offices in more than 15 countries (USA, Mexico, Chile, Spain, France, Belgium, Germany, Poland, Check Republic, Hungary, Russia, Qatar, United Arab Emirates, India, China and Japan). The main services that the company offers are: international market studies, internationalization marketing plans, public relation campaigns, market introduction and legal advice for setting up companies. Responsibilities: The main role has been to manage the network worldwide, coordinating all the offices and having a position mostly focused in business development of the consultancy services for public-government entities and private companies: • Managing the Worldwide Network of consultancy offices. • Design and implementation of strategic plans and presentation to the Board. • Member of the Board since 2009. • Design, definition and execution of the international expansion plan and new markets were to have a presence. • International consultancy services design and adaptation to each market. • Design and implementation of side agreements between the partners: design and implementation of a new Company’s structure between senior partners, junior partners and associates. • Creation and set up of the new division ARGOS Wine Consulting (www.argoswine.net), consultancy specialized in the wine industry offering marketing and public relation services. • Design, supervision and implementation of large PR Campaigns for public companies and government institutions for the wine industry in Japan, China, USA, Russia, Germany and Mexico. • Advice Governments from different Spanish and Mexican states, designing international plans for their industry. Achievements: From 2005 to 2012, increment of the turnover of the company in more than 200%. Expansion of the global network opening 10 new offices: USA (West Coast), Mexico, Chile, Russia, Poland, Hungary, Sweden, Qatar, EAU and India. Tendering and sales of more than 10 large international marketing projects, one of them a triannual marketing campaign for the wine industry in China of more than 2.5 million USD.
Business Development Consultant
ARGOS CONSULTING NETWORK - Heidelberg, GermanyConsultingJanuary 2004 - December 2004 · 12 months
Responsibilities: International business and trade consultant for Spanish companies interested in the German market. • Design and execution of marketing plans to enter in the German market. • Business trips organization and execution for Spanish customers in Germany. • Production of Databases for different sectors. • Marketing Campaigns organization and participation for International Trade Fairs in Germany. • Market research reports. • Monthly reporting to the customers (Public and private companies).
STRATEGIC ENGAGEMENT CERTIFICATE
Cornell University - School of Hotel Administration - Ithaca, NY, United StatesNovember 2017 - November 2017
Master in International Business and Trade
Esic Business and Marketing School - Zaragoza, SpainOctober 2005 - June 2006
Bachelor's Degree in Economics
University Balearic Island - Palma, SpainOctober 1997 - June 2003
Degree in Music - Piano
Conservatorio profesional de musica y danza Islas Baleares - Palma, SpainSeptember 1991 - June 2001
CatalanNative or fluent100%
SpanishNative or fluent100%
- attraction and talent development
- Change management
- compensation and Benefits
- hotel management agreements
- Hotel strategy
- Human Resources
- Human Resources Management
- International Business
- New business development
- owners relationships management