Pedro Da Silva Valente

Pedro Da Silva Valente

Visa Processing Specialist for CIBT Visas at International Committee of the Red Cross
Lives in Geneva, Switzerland

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7 years and 7 months

  • Visa Processing Specialist for CIBT Visas

    International Committee of the Red Cross - Geneva, Switzerland

    Administration & General
    February 2019 - Now · 1 year and 7 months

    Managing the visa demands and guiding the delegates to obtain their visas by: - Providing best-in-class service through tailored solutions - Taking ownership of the process and proactively communicate with our customers, providing updates, following up, and informing them of any status changes - Staying abreast of all product/service enhancements, system updates, and changes to requirements - Upholding standards of work to ensure compliance by following policies and procedures, resolving issues

  • Assistant Director

    Ospena Group Ltd - Geneva, Switzerland

    January 2016 - January 2019 · 3 years and 1 month

    Responsible for overseeing the efficient running and profitability of restaurant and for managing the employees : - Establish and create F&B SOPs, HACCP procedures, financials SOPs, budgets and forecasts - Manage the restaurant and its team - Ensure the highest standard of quality in services - Manage funds and bookkeeping - Inventory control and cash management - Control of compliance with HACCP standards - Ensure employee cohesion and motivation - Recruit personnel and perform annual review of staff - Plan the employees schedules - Organize banquets and ensure that clients’ particular needs are met

  • Cost Controller

    Mandarin Oriental Hotel Group - Geneva, Switzerland

    F&B other
    September 2015 - December 2015 · 4 months

    Under responsibility of Finance Director, working with Executive Chef, F&B Director and Hotel Manager, in charge of the following tasks: - Deal with all food purchase requests from the hotel and ensure best value for money - Calculate, follow up and control food and beverage costs, ensuring respect of objectives and stock values adaptation - Responsible for stock inventory of F&B products and control of all the movements of the wine cellar and economat - Supervisor for food purchasing and receiving (including HACCP Management and suppliers audits) Financial part: - Liable for invoice processing with suppliers accountant - Responsible for Profit and Loss Analysis on pop-up restaurants, banqueting activities and F&B Global Operations, including key recommendations - Responsible for new procedures implementation and following-up according to the MOHG's financial standards and policies (obtained green indicator from Jardine's Audit) - Maintain a fair and profitable relationship between the hotel and the suppliers

  • Assistant Food and Beverage Trainee Manager

    Ospena Group - Geneva, Switzerland

    April 2015 - September 2015 · 6 months

  • Assistant Cost Controller Trainee

    Mandarin Oriental Hotel Group - Geneva, Switzerland

    F&B other
    April 2014 - October 2014 · 7 months

  • Assistant Banquet and Catering Service Trainee

    Beau-Rivage Geneva - Geneva, Switzerland

    April 2013 - October 2013 · 7 months

  • F&B Trainee at Tsé Fung (1 Star Michelin)

    La Réserve Genève Hotel & Spa - Geneva, Switzerland

    F&B service
    September 2011 - July 2012 · 11 months



5 languages

  • English

    Native or fluent

  • Italian

    Native or fluent

  • French

    Native or fluent

  • German

    Full professional

  • Spanish

    Limited working

Personal information


  • Swiss


6 skills

  • Direct sales
  • Efficient proactive
  • F&B management
  • First aid/CPR certified
  • food cost control
  • Level 3 food safety
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