Pedro Miguel Santos Queirós

Pedro Miguel Santos Queirós

Front Desk Agent at NH Hotel Group
Lives in Porto, Portugal
over 6 months ago

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Experience

  • Front Desk Agent

    NH Hotel Group - Porto, Portugal

    Front Office reception
    June 2017 - Now · 1 year and 6 months

    Reception, Reservations, Guest Service, Nigth Auditor

  • Guest Relations Agent

    Asia Gardens Hotel & Thai Spa - Finestrat, Spain

    Guest Relations
    January 2017 - October 2017 · 10 months

    Guest Service, VIP Treatment, Assist GM

  • Assistant General Manager Trainee

    Asia Gardens Hotel & Thai Spa - Finestrat, Spain

    Management Trainee
    March 2016 - October 2016 · 9 months

  • Commercial & Marketing Trainee

    Mercado Bom Sucesso - Porto, Portugal

    Administration & General
    July 2015 - December 2015 · 6 months

  • Commercial Department Trainee Agent

    Meliá Hotels International - Barcelona, Spain

    Sales & Marketing
    June 2014 - September 2014 · 4 months

Education

  • Post-Graduation in Commercial Direction & Marketing

    Instituto Superior de Administração e Gestão - Porto, Portugal

    August 2015 - April 2017

  • Graduate in Hotel Management

    Instituto Superior de Administração e Gestão - Porto, Portugal

    September 2011 - September 2014

Languages

  • Portuguese
    Native or fluent
    100%
  • English
    Full professional
    80%
  • Spanish
    Full professional
    80%
  • French
    Limited working
    40%

Skills

  • Excellent guest relation
  • Executive assistant
  • Gestion des reservations
  • Good team work
  • Handle complain guest
  • Handling guest
  • Night audit
  • Strong guest care
  • VIP handeling
Connections
Tiago Abreu Campos
Human Resources Manager at Maison Albar - Le Monumental Palace
Following
International Trainee Network - ITN
Los Angeles, CA, United States
Nikki Beach Resort & Spa Dubai
Dubai, United Arab Emirates
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