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About me
I’m an hotel Industry professional with strong analytical skills and good operational know-how
Experience
8 years and 2 months
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Deputy General Director
Hoteis Real Portugal - Albufeira, Portugal
ManagementSeptember 2017 - Now · 6 years and 7 monthsResponsible for: -Accommodation department (Front desk; Housekeeping and Guest relation) -SPA; -Leisure department; Take control of all management KPIs and ratios Replace the GM in his absence;
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Assistant General Manager
Macdonald Monchique Resort & SPA 5* - Monchique, Portugal
Secretary / Executive AssistantMarch 2016 - September 2017 · 1 year and 7 monthsMain responsibilities: I was in charge of the F&B and Accommodation departments. I was responsible for its daily management accompanied by supervisors, including Housekeeper, Chief of reception, Guest relations, head of Restaurant and Bar service. Collaborated of close with the kitchen chef. We had a total of 50 employees in low season and 125 in high season for operational areas. Other responsibilities: Although sales estimation was provided by the S&M department I was responsible for the preparation of budgets and reforecasts. Collaborated of close with the HR in the preparation and monitoring of budgets; Collaborated with the Finance Department in the definition of control procedures for F&B. The Hotel: *200 Suites/Apartments divided into 3 blocks with a total capacity of 600 customers; *2 outdoor pools *1 Indoor pool *3 Restaurants Some Milestones: *Hotel opening in 2016; *GOP improvement in 2017; *Fine dining restaurant award; *Wellness concept development;
Education
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Advanced Excel User
Universidade do Algarve - Hospitality and Tourism Management - Faro, Portugal
October 2016 - January 2017 -
Master in Revenue management with F&B Specialisation
eCornell | Online Learning by Cornell University
October 2014 - February 2015Master Certificate in Revenue Management with empahsis on Restaurant Revenue Management. Allowed me to create a new Role in Portugal - F&B Revenue Manager
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Hotel Management
Universidade do Algarve - Hospitality and Tourism Management - Faro, Portugal
September 2001 - September 2006Hotel Management degree
Languages
3 languages
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Portuguese
Native or fluent
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English
Full professional
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French
Professional working
Personal information
Nationalities
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Portuguese
Skills
11 skills
- A team player
- Business analysis
- F&B Revenue
- Great Attitude
- Hotel
- hotel opening
- Hotel Pre-opening
- KPI analysis
- Managing a team
- Miscrosoft excel
- revenue growth
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