Pei-Wen Tseng

Pei-Wen Tseng

Housekeeper (part-time) at Shangri-La International Hotel
Lives in Taiwan

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About me

I have a passion with customer service. My previous employment in Taiwan was mainly responsible for conducting customer complaints. Therefore, I had practical experiences in customer service. Furthermore, I used to be a telemarketer, in my previous job content was responsible for promoting products through telephone. Combined both different kinds of working experiences, I have solid customer service and sales capacities.

Experience

10 years and 9 months

  • Housekeeper (part-time)

    Shangri-La International Hotel - Taiwan

    Housekeeping
    March 2019 - April 2019 · 3 months

  • Telemarketer

    Long-Red human resource company - Taiwan

    Human Resources
    February 2016 - June 2017 · 1 year and 5 months

  • Consultant

    Ericsson - New Taipei City, Taiwan

    Sales & Marketing
    July 2015 - January 2016 · 7 months

  • Telemarketer

    Fullerton Technology Co., Ltd. - Taiwan

    Sales & Marketing
    October 2014 - April 2015 · 7 months

  • Telemarketer

    T-STAR Telecommunication Co., Ltd. - New Taipei City, Taiwan

    Sales & Marketing
    June 2013 - August 2014 · 1 year and 3 months

  • Administrative Assistant

    Xinba Enterprise Co., Ltd. - New Taipei City, Taiwan

    Administration & General
    October 2012 - February 2013 · 5 months

  • Receptionist

    Food and Drug Administration Agency - Taiwan

    Front Office reception
    January 2010 - April 2012 · 2 years and 4 months

  • Customer Service Specialist

    Marvel Co., Ltd. - Taiwan

    Customer Service
    March 2008 - June 2009 · 1 year and 4 months

  • Administrative Assistant

    Instant Technology Co., Ltd. - Taiwan

    Administration & General
    June 2007 - December 2007 · 7 months

  • Administrative Assistant

    Kraft Food - Taiwan

    Administration & General
    May 2005 - May 2007 · 2 years and 1 month

Education

  • Master of Arts

    NHL Stenden University of Applied Sciences - Leeuwarden, Netherlands

    August 2017 - October 2018

  • Bachelor

    Shih Chien University - Taiwan

    September 1999 - June 2004

Languages

2 languages

  • Chinese

    Native or fluent

  • English

    Full professional

Skills

5 skills

  • Administration affair
  • Good communication
  • Good customer service
  • Knowledge in MS office
  • telesales
Following
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