Peter Karanja

Peter Karanja

Concierge Trainee at Jumeirah Group / Jumeirah Hotels & Resorts
Lives in Dubai, United Arab Emirates

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About me

I am a friendly, charming, hardworking and outgoing person who has a quiet and calm character and am able to get on well with people.
My objectives to uphold high the vision of the organization I work with and to use every opportunity with integrity and eventually become the most competitive member of staff in the industry committed to delivering high level goals

Experience

6 years and 5 months

  • Concierge Trainee

    Jumeirah Group / Jumeirah Hotels & Resorts - Dubai, United Arab Emirates

    Front Office concierge
    November 2016 - Now · 3 years and 3 months

    My work in concierge is being responsible for the quality of every guest’s stay and being there to welcome and makes them feel at home.

  • Bellman & Departmental Trainer

    Madinat Jumeirah – Al Qasr Hotel - Dubai, United Arab Emirates

    Front Office concierge
    December 2016 - October 2018 · 1 year and 11 months

    • Performing concierge operations (Bellman, Valet, Doorman, Concierge services, Front Desk). • Maintaining and setting high level of guest service • Providing coaching and training to the team. • Performing all night shift concierge operation( Bell team) • News paper report • Arrival and departure report • Transportation list

  • Bellboy

    Four Points by Sheraton - Sheikh Zayed Road & Downtown - Dubai, United Arab Emirates

    Front Office concierge
    August 2015 - November 2016 · 1 year and 4 months

  • Housekeeping Attendant Trainer

    Four Points by Sheraton - Sheikh Zayed Road & Downtown - Dubai, United Arab Emirates

    Housekeeping
    September 2013 - September 2015 · 2 years and 1 month

    To be fully aware of the work schedule and adequate notice is given if all work cannot be carried out. To report any complaints, accidents, equipment malfunction, maintenance faults, suspicious persons, safety hazards or other incidents immediately to the supervisor or the duty Manager. To understand and follow all the objectives, standards, policies and procedures outlined by the Executive Housekeeper in her absence by Housekeeping Managers. To ensure that strict control is carried out when receiving and returning work equipment. E.G. Keys or cleaning equipment. Where appropriate is responsible for the upkeep of any equipment. Loss of any piece of equipment E.G. Keys to be reported immediately to the supervisor.

Education

  • hotel management

    National academy - Dubai, United Arab Emirates

    June 2016 - May 2017

Languages

1 language

  • English

    Professional working

Personal information

Nationalities

  • Kenyan

Skills

6 skills

  • Bellboy
  • Concierge
  • doorman
  • Good customer service
  • Pre opening
  • Service
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