PETER MOGOI

PETER MOGOI

EXECUTIVE HOUSEKEEPER at EMBOITA HOTELS
Lives in Nakuru County, Kenya

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About me

I am a good problem solver and decision maker with an encouraging attitude and strong capability of inspiring that builds strong bonds with others. Able to manage time effectively and set clear objectives so as to accomplish assigned tasks. A team player who supports, recognize and acknowledges other team players contributions. I balance prioritiesI have Commitment in the hospitality industry, My main task is to be committed to ensuring customer satisfaction I have the Interpersonal Skills, Organized in serving customers,I am very Flexible in handling my duties for customer satisfaction and I am open for improvement in Hospitality Skills. A BOVE ALL I FEAR GOD.

Experience

13 years and 6 months

  • Executive Housekeeper

    Hotel Oleken ltd - Nakuru County, Kenya

    Housekeeping
    January 2020 - Now · 4 years and 3 months

    Organize, supervise and coordinate the work of housekeeping staff on day- to day basis.  Ensure excellence in housekeeping sanitation, safety, comfort and aesthetics for hotel guests.  Prepare duty rosters and supervise the discipline and conduct of her staff.  Ensure proper communication within the department by conducting regular meeting with the staff.  Recruit new employees and train them for the housekeeping jobs.  Counsel and motivate employees on various duties.  Establish and maintain standard operating procedures for cleaning and develop new procedures to increase efficiency of labor and product use.  Search and test new techniques and products in the market.  Maintain regular inventory and checking of furniture, linen, uniform, equipment in the hotel.  Evaluate employee performance for promotions and transfers.  Approval of supply requisitions for the housekeeping and to maintain minimum stock and cost control procedures for all materials.  Check the reports, files, registers maintained in the department.  Provide budget to the management and control of budgets

  • ASSISTANT HOUSEKEEPER

    Panari Resort Nyahururu - Nairobi, Kenya

    Housekeeping
    December 2018 - Now · 5 years and 4 months

     Making sure all rooms are cleaned and in tip top condition for new arrivals and existing guests.  Working quickly and efficiently so guests aren’t left hanging around.  Liaising with the head housekeeper when rooms are ready for guests.  Ensuring the equipment used, such as shampooers, polishers and trolleys, is in good working condition.  Being able to use the equipment safely and efficient.

  • EXECUTIVE HOUSEKEEPER

    EMBOITA HOTELS - Nakuru, Kenya

    Room Division Management
    October 2015 - Now · 8 years and 6 months

    • . Dealing with suppliers of linen, cleaning materials and guest supplies, such as soap, shampoo, etc. • Controlling supply costs, as well as laundry, maintenance and wages • Scheduling staff rotas • Overseeing stocktakes, budgets and other paperwork, such as maintenance reports and safety audits • Ensuring lost property is kept safely and returned to its owner • Possibly overseeing supervisors and linen room and cleaning supplies staff • An awareness of green issues • • Plan and direct housekeeping team members to carry out their duties • Supervise housekeeping staff and conduct detail inspection of all rooms and service areas

  • HOUSEKEEPING SUPERVISOR

    CATHAY HOTEL LTD - Nakuru, Kenya

    Room Division Management
    February 2010 - January 2015 · 5 years

    • Clean rooms, lounges, lobbies, bathrooms and hallways • Vacuum and wash carpets and rugs • Empty wastepaper baskets and ashtrays • Transport trash to waste disposal equipment • Dust and polish wooden surfaces and furniture • Replace light bulbs and repair fixtures • Replenish bathroom and mini bar supplies

Education

  • diploma

    kenya utalii college - Nairobi, Kenya

    May 2016 - May 2016

    >role of housekeeping and Laundry in the hotels >Guest room services and Maintanance >cleaning methods and procedures >Occupation Health and safety >Plant operation procedures >social aspect and stain removal >Cleaning materials >Customer care relations

  • CERTIFICATE

    kenya college of communication - Nairobi, Kenya

    April 2000 - April 2000

    Customer care relations telephone call operations procedure Hospitality and value managements maintanance and safety of communication

Languages

1 language

  • English

    Professional working

Personal information

Nationalities

  • Kenyan

Date of birth

December 23rd 1979

Driving License

Yes

Skills

3 skills

  • Careers guidance
  • Motivator
  • Strong interpersonal
Connections
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Mohamed MOUTAA
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